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HR34: Version 0x054C Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Jun 8, 2012.

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  1. inkahauts

    inkahauts Well-Known Member

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    I have come up with a couple of things that people can do on their HR34s that seem to show that this unit is not built with the same design philosophy as any of the other DVRs, and that it is built more like two units, an RVU DVR server and an RVU client all in one box, and that what we are really interacting with on the HR34 is a RVU client.


    EXAMPLE 1

    This first example that anyone can easily re-create will show that any tuner on HR 34 can be used as a foreground tuner for the HR34 "client", therefore making all tuners on the HR34 RVU capable tuners. (if any tuner can be used by the HR34, then any tuner also has to be able to be used by any outboard RVU client)

    • First turn on the unit and tune to channel A and have it begin recording whatever is on.
    • Now go into the guide and have it record channel B, channel C, channel D, and channel E.
    • Now while viewing live TV type in channel F and hit enter. This will prompt a conflict screen and it will show you that you have four tuners unassigned and one tuner is listed as my location and the name of each program being recorded with those tuners currently going on.
    • Now exit that screen. Then type in channel B and hit enter and allow the unit to change channels.
    • Now once again type in channel F to bring up the conflict screen and you'll see that my location has moved to channel B with all the other channels now showing as unassigned. You have changed the foreground tuner from channel A to channel B.
    • Now hit exit again, tune to channel C, then to channel F once again to bring up the conflict screen and you notice that the foreground tuner is now changed to channel C.
    • You can repeat this process twice more and move the foreground tuner to channel D and channel E showing that any and all tuners can be a foreground tuner on the HR34.

    If you really want to have some fun you can actually use the same process with double-play engaged and you will notice how you can move the foreground and the background tuner around to any and all different tuners using the same processes.

    This appears to be prime evidence that the HR34 was built as two units since no two tuners are tied only to the HR34, however, the HR34 client can only be using any two tuners at a time for its own purposes.



    EXAMPLE 2

    Making the live buffer go completely away, even while the HR34 is on and being used. This example will shows that the HR34 does not always have a tuner designated as a foreground tuner.

    • Turn on your unit and tune it to channel A. This channel will now be the foreground tuner and is writing the live buffer.
    • Now go into your playlist, choose a recording and start playback.
    • Now go into the guide and start recording's on channel B channel C channel D channel E and channel F. (you may see the conflict screen, and if so, simply choose the my location tuner for the final recording.)
    • Now go into the guide one more time and try starting a recording on channel G. This will bring up a conflict screen and you will see that no tuner is assigned to anything, and that all tuners are listed as unassigned. The RVU DVR server seems to have taken all the tuners which it seems to see as nothing more than resources and assigned them all the task of recording programs because none of them were actively being used to view live TV by any client. This means that there is no foreground tuner on the HR34 client at the moment and therefore no live buffers are being written at the moment.
    • Keep watching the program you've been watching that was previously recorded until after all the recordings that you set are finished. (you can speed this up by going to the playlist and simply stopping all the recordings)
    • Now simply hit the exit key on the recording you're currently watching and it will dump you to a live tuner/channel and you will notice that there is absolutely no buffer of any kind on the HR 34 for the live tuner. (you may want to wait for 5 or ten minutes between stopping all recordings and exiting the playback of the previously recorded program. That will make it easier to see no buffer is there, since you will know it should easily show a long span of green in the playbar.) This seems to provide evidence that until the HR 34 client again requested a tuner to be used that resource wasn't assigned to the HR34 client and therefore wasn't writing a live buffer.

    These examples put together seem to provide a lot of evidence of how this unit was designed and why you won't always see a live buffer coming out of standby even when you don't have any outboard clients hooked up to it because the HR 34 itself also acts like in many ways, if not in all ways, just like any other RVU client probably will based on what we have all heard about the Samsung tvs that can act as a RVU client.

    These examples also seem to show that that process of writing a live buffer doesn't start anew on an HR34 if it is at any point stopped without an HR34 client requesting a new foreground tuner.

    I'd say that makes sense, because it has no way of knowing which tuner will get assigned to the HR34 client foreground tuner because it has no idea when you will interact with it again in a way that will cause it to need a tuner again.
     
  2. HuskerHarley

    HuskerHarley AllStar

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    Feb 8, 2012
    :newbie: ALERT

    inkahauts,

    What does RVU stand for?

    Why is what you posted (RVU DVR - RVU CLIENT) important?

    I'm not being a smart ass, I really want to know, so I can understand more about the HR34 as it applies to my recording & viewing enjoyment.

    HH
     
  3. unixguru

    unixguru Godfather

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  4. inkahauts

    inkahauts Well-Known Member

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    Basically, the end result... One DVR can be hooked up easily to 9 tvs, allowing all tvs the same capabilities and same interface, and same access to the series managers etc. The one caveat, only four tvs can be used at any onetime with one of the four being the one the hr34 is directly connected to. Its Almost like taking the DVR with you from one room to the next, so it's always the same everywhere. (pip seems to be the only thing that isn't on the one client that is out right now, which is some Samsung tvs.)

    RVU servers and clients are the next generational way from a hardware standpoint of accomplishing Whole Home Service with a HD DVR and a Hi Definition receiver that you use today that is far more flexible than today's offerings from DIRECTV. that technology is what allows this to be accomplieshed.

    If you don't have RVU clients right now, (and that's only specific Samsung tvs for the moment) then it really doesn't have much of an affect on you right now, except maybe the live buffer out of standby. Otherwise, the HR34 is mostly just a five tuner DVR instead of a two tuner DVR, which in and of itself is a huge plus in my book....

    As for in the future... I think it will depend on how you watch tv in your household. If you record pretty much everything you watch and don't ever have more than four tvs going at once, then I don't think it will do anything but make things easier for you. But if you watch a lot of live tv in different rooms at the same time, I think it might change a few things, if you are using clients. The nice thing is, the HR34 plays nice with the current hardware and Whole Home Service from DIRECTV so you have the flexibility to do things in all kinds of different ways right now, so I'd say decide how you want to watch and record your tv, and then build your system so that it will meet those needs.
     
  5. HuskerHarley

    HuskerHarley AllStar

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    I have a better understanding now, Thanks for explaining it to me-->:righton:

    HH
     
  6. e30cabrio

    e30cabrio New Member

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    I woke up this morning at 4am to my 4 day old HR34 stuck on whatever was on the last channel it recorded from. It accepted no commands and I reset it. (red button)

    It got stuck at 1-2 sat data screen several times and then rebuilding scheduler list several times. Finally it booted, then while on teh phone with DTV I attempted to clear NVRAM at their direction via red, red, blue, blue yellow, green which got me nowhere as it did not seem to "hear" the remote.

    After 5-10 minutes it seemed to accept numerous commands all at once, the screen went blank, it came bacg to an empty info bar screen and rebooted.

    Since then at DTV's direction I have reset it 2x only to get stuck at 1-2 of sat or rebuilding scheduler (currently at scheduler with the bar moving which is progress).

    They are sending a tech tomorrow with a replacement but I am hoping at the mean time there is a solution so I can see things in it and get things today.


    Thanks.
     
  7. inkahauts

    inkahauts Well-Known Member

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    Honestly, it sound like your trying to do to much all at once. All the hrs generally slow down big time when you have flushed the guide data, which you did, because it's trying to grab guide data. The HR34 can seem frozen for a while when it's got no guide data. It's best to just turn it off and let it load for as long as possible.
     
  8. e30cabrio

    e30cabrio New Member

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    All I did was over a two hour period at the direction of tech support. The unit never became stable and my HR22 & H25 are also doing the same kinds of things.

    I never got any indication the NVRAM actually flushed so I don't think it being empty was it and I also hope less then 4 full days is not enough to get it so full it causes this. I am not going through this every four days.

    It rained last night so I think something is shorting at the dish. They are bringing all new equipment tomorrow 8am-12pm so we'll see.

    Thanks
     
  9. inkahauts

    inkahauts Well-Known Member

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    Your other units are having issues too? Sounds like something other than the boxes then... Hopefully the installer will find it and fix it easily.
     
  10. e30cabrio

    e30cabrio New Member

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    Jul 8, 2012
    Yup, didn't know it until after my post.

    I hope he can, I am coming from 3.5 years of Cox cable hell and have really had enough of not so entertaining entertainment. Almost makes me want to read!
     
  11. lansbury

    lansbury AllStar

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    Jun 29, 2007
    HR-34 started slowing down yesterday, a sign a lock up is coming, and sure enough it locked up today. Red button reset required.
     
  12. jscott70

    jscott70 Mentor

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    Whomever is responsible for letting the HR34 go public should be horsewhipped. This thing is a POS. I can't believe DirecTV is signing up a bunch of beta testers under the guise of "promotions". If I would have known all these issues existed I NEVER would have switched from Dish.
     
  13. pearkel

    pearkel AllStar

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    Feb 1, 2007
    Guess I must be living right. I love my HR34 and is working great!
     
  14. RunnerFL

    RunnerFL Well-Known Member

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    My HR34 isn't exhibiting the issues that yours is. You may want to call and have them send out a tech with a replacement because it sounds like you have a bad one.
     
  15. usnret

    usnret Icon

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    Jan 16, 2009
    pearkel +1
     
  16. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    RunnerFL has a good point. If you're waiting 1-2 minutes for response to remote and needing daily reboot there is something wrong. I've never seen remote response times like that. 1-2 minutes is just crazy. I would never have the patience to wait that long.

    Others, including myself, don’t have those kinds of issues. It's outside of the norm and I would recommend you call DIRECTV and have them look at it.

    In the past there have been issues with Sony LCD TVs interfering the DIRECTV IR remotes. Have you tried using the remote in RF mode?

    Mike
     
  17. jscott70

    jscott70 Mentor

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    Feb 14, 2009
    Thanks for this useful message. I understand now...I'm living wrong. THAT'S why I'm having all these issues.
     
  18. jscott70

    jscott70 Mentor

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    Feb 14, 2009
    I appreciate your response Mike. The RF won't allow me to use my Harmony remote. I could try testing with it and see if somehow it helps. Do you think lockups could be attributed to IR interference as well? I have an LG 65LM6200 LED/LCD TV so I guess that's a possibility although I never had any issues with a Dish VIP722k but then again different manufacturers, different possibilities I guess. WHEN IT WORKS, I like the HR34 but the lockups and button latency are maddening at times. Sorry for the short tempered posts but I can think of nothing more frustrating then going from a rock solid DVR to a buggy POS and then having others ridicule me as if I have something to do with it or want to be here posting negative feedback on the HR34. Sucks to be me I guess.
     
  19. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Typically those issues were related to the fluorescents used for back lighting. Since you have LED backlighting it's probably not the problem. It can’t hurt to try RF to see if what changes.

    However, as I’ve said your issues are out of the norm for what’s being reported. How is your system setup up? What multi-switch, splitters, etc. are installed?

    Mike
     
  20. pearkel

    pearkel AllStar

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    Sorry if it came across i was attacking you, I just felt your post about never releasing it was a little harsh and I just wanted to state I wasn't having any major issues with mine. I would suggest to try the RF and see if that is your issue or if you need to have an equipment swap. Again, no intentional attack and I apologize if you felt I did.
     
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