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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Aug 8, 2012.
Yeah. Right away actually.
Just did an RBR & got back YouTube & Pandora icons in the Extras menu. Linked Pandora to my acct & it's working great finally...
I was gone for 2 weeks ... and my HR34 updated to 57C while I was gone.
When I got home, I had several problems, including:
1) The HR34 is no longer seeing my Whole Home other receivers and they aren't seeing it. The status shows it connected; the network is working; re-running network setup hasn't helped; rebooting hasn't helped. It's on it's own island now.
2) Because of the Olympics, it appeared to fill up the disk space (autorecord). When I looked at the HR34, it just stopped recording (good) when it filled up. However, after the reboot above, I have a whole host of 0 length recordings that are in weird places in the playlist - e.g. the folders are massively named the wrong thing - an Olympics is under Damages, etc. I didn't think about it and just cleaned some of it up.
3) I had about 55+ series recordings in the list when I left, and now it looks like the last 15+ are gone or corrupted - e.g. they aren't in the list at all - not the scheduler but the series manager list.
4) I added back a couple of series recordings that were missing last night, and this morning they were gone again!!
After cleaning out a bunch of the Olympics stuff, I'm now back to 70% free on the HR34 but all of the above problems appear to still be there.
I've never seen problems as large as these before....
I just noticed this over the weekend, the PIG looks like "two halfs out of sink" also the guide itself when scrolling sometimes only changes botom half Exit out of guide seems to fix it for a while then it will happen agian later!
Please forgive my asking but are all these issues software fixable at some point with a future update? I'm beginning to wonder if I did the right thing ordering an HR34 (to be installed Friday)
Since the update, I have had an blank Extras screen. Have dealt with tech support and supposedly reported to 2nd level. I was called back, by 1st tech and told they only suggested things I had already tried. I have received no help. When you guys are doing the Menu Reset, are you just restarting, or doing a default or complete reset. I have done menu and red button resets and neither have helped.
They should be fixable with software. Problem is mine worked almost perfect when first installed. It just seems to be getting worse with each software update.
I did another reset of just the HR34 and the playlist is sharing fine now.
I had Problem #1 also. It went away with an HR34 reset. I made sure to stay out of the network config stuff because I suspect that that part is broken since the update.
If you haven't already I'd suggest you check out the HR34 poll thread in this forum. http://www.dbstalk.com/showthread.php?t=207935
Over 90% of users (myself included) would order it again.
I'm not here to blow sunshine up your backside but most dvrs have issues upon release and the vast majority are software related and DTV does appear to be working on them. With this release my DVR is more reponsive and more stable but this release did bring a new set of issues. I'd guess it will take a few more releases to clear up the majority of the bugs.
One thing I did is to reset my network settings to default and set the network back up. Other than that all I did was menu reset or a RBR.
I assume my new HR34 will still have the older software on it when installed. Is there any way to keep it from taking an update?
Has anyone considered using the protection plan? I had an issue with an HR 24 and the rep did the ususal 15 min check and i played dumb kept saying "nah that didn't work" every time she tried something until she finaly gave up and sent me out a new one which worked fine. I knew the issue i had with the unit would still be there no matter what she did. The guy that installs it does not care if it works or not..he just installs the new unit without questions. If you paid for the H34 and pay for the protection plan then you should get satisfaction!
Is anyone NOT having this problem or is that to be expected on my new box?
Had it and a menu reboot fixed it.
Thanks for the info, I was about to change my mind about getting this box installed if nothing works right on it.
I don't have the screensaver issue and neither do the majority of people with an HR34.
I'll reboot tonight and see what happens. Couldn't reboot last night because I had a couple of recordings happening.