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HR34 VOD and recordings freezing

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by meckems, Aug 7, 2012.

  1. RunnerFL

    RunnerFL Well-Known Member

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    I don't recall anyone ever saying the VOD issue wasn't an HR34 issue. It definitely is an HR34 issue and that has been said many times in this thread.

    Pandora cutting off is an HR34 issue as well.

    I don't see anyone in here being a "fanboy". Regardless anyone in here would have no control over the fix itself. It is being worked on however.
     
  2. damondlt

    damondlt New Member

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    Well I was under the impression Directv worked hand and hand with DBStalk, any they are always scanning the boards.

    This not true?
     
  3. RunnerFL

    RunnerFL Well-Known Member

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    They scan certain areas of dbstalk, however I do not believe this is one of them.

    You may want to check into the CE process.
     
  4. Scott Kocourek

    Scott Kocourek Well-Known Member

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    I happen to know that there are folks from DIRECTV that look through most of the threads here but if you are having issues with the current National Release we always have a sticky in this forum for reporting issues.

    http://www.dbstalk.com/showthread.php?t=208153

    The CE forum is a different animal, if you are interested in that please check this out: http://www.dbstalk.com/forumdisplay.php?s=&daysprune=60&f=171

    There is always some risk involved so make sure you read all of the risks and rules before joining.
     
  5. damondlt

    damondlt New Member

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    Thanks, but just to clairify, does that mean since this topic is not in the proper location at DBS talk, then it doesn't get seen by Directv? If thats the case could you Kindly merge this thread with that one , since these are legitimate issues that still remain unaddressed. Many of us would thank you greatly!

    We are paying good money for these systems, and I don't know about everyone else but, I don't like paying for $6 On Demand PPVs and having them unwatchable. If this is an ongoing problem, then Directv should disable ON Demand untill its addressed, instead of having people pay for these poor on demands.
     
  6. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Seems a bit drastic. Maybe since you're having problems, you might hold off on OnDemand PPV, until you find non PPV OnDemand works for you.
     
  7. damondlt

    damondlt New Member

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    Ya think!:rolleyes:
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Thought it might be better than having the option disabled for everyone, as you were suggesting.
     
  9. slacker_x

    slacker_x Mentor

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    I find it funny that the bug still exists after this much time. Directv likes to advertise their VOD offering but I can't even use it as I had an HR34. They told me it was a known issues months ago and no fix yet.
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Well as I posted before: it's hard to fix something that works well for some, and others have problems.

    I've gotten through over 10 HD VOD off of HBO with zero playback problems.
     
  11. slacker_x

    slacker_x Mentor

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    Oh I agree its a pain to fix something that doesn't exist for everyone, but when they acknowledge the problem and say they're working on a fix I expect it to fixed rather quickly.
     
  12. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Fresh out of the box:

    Sorry to report that my brand new '34 is 0 for 3 in HBO VODs; i.e., each one has had one or more freezes. None fatal, but found it difficult to get back to place where it left off.
     
  13. T-Mac

    T-Mac AllStar

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    VOD on HR34 is broken currently. I can't believe some people think it's still a user setup issue.

    DirecTV needs to fix this as it's been an issue for months now.
     
  14. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Let me dismiss any idea of being a fanboy. I'm a customer just like you and if something doesn't work, I don't like it either.

    VOD comes through a different chain than the SAT feed, "but" if the file on the drive isn't corrupted it should playback like a recording off the SAT.

    I've read all sorts of posts about problems with VOD & the HR34. Some say it happens with the ethernet to router but not with the CCK.

    Some say they see slight freezing watching live TV while the 34 is downloading VOD.

    I don't use VOD very much, so it has been only since this weekend that I've downloaded the full season 1 & 2 of Treme off of HBO.
    I've gone through all of season one, and haven't had any problems.

    It's hard to find a problem, when it isn't happening.

    This isn't to say there isn't a problem, just to suggest it might not be as easy to resolve as some think it might be.
     
  15. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    With some people, it could be a setup issue, or a connectivity problem.

    And, yes, it's a problem on the National Release currently; at least I am a believer: All four of my comedic downloads of HBO shows have frozen in spots.

    One of them is Robert Wuhl's "Assume the Position". I believe the more specific we can be the easier it will be to toss out shibboleths.

    I will also download and test Treme today or tonight.
     
  16. RunnerFL

    RunnerFL Well-Known Member

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    I'd say 1 in every 3 of my VOD downloads is messed up on my HR34. There's something wrong with the download process. The recordings that are messed up are messed up in the same spot when being played on my HR24 or HR21 so it's not an HR34 playback issue. Also we're not talking about quick skips, when it freezes I loose generally 3 to 5 minutes. If I download the same thing to my HR24 it plays perfectly on all of my units.

    And it's definitely not an issue with my network or Internet connection either.
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    So to take this a bit further [glad you've posted BTW]:
    The 34 can play VOD from the HR24 without this problem?
     
  18. damondlt

    damondlt New Member

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    Agree, same results no VOD issue with HR23 either.
     
  19. RunnerFL

    RunnerFL Well-Known Member

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    Yes, my workaround for now has been to download VOD on my HR24. It plays just fine.
     
  20. damondlt

    damondlt New Member

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    Your obviously not on the NATIONAL SOFTWARE, cause you already ratted yourself out in another thread.

    So switch back and then post your results.:rolleyes:
     

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