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HR44-500/700 Genie, 0x0696 - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Mar 20, 2013.

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  1. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    You ought to reset everything- ie. the other two boxes. Also, run through Network settings, even if you don't change anything.
     
  2. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Please see the thread you started, the many answers given, and questions of you that have gone unanswered.
     
  3. kram

    kram Godfather

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    If you're posting to me, I already did that several times.
     
  4. NR4P

    NR4P Dad

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    Sunny Florida
    How about trying component cables instead of HDMI? See if the freezes go away.
     
  5. kram

    kram Godfather

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    HR44 replaced HR23with same setup. No freezes in 8 years with all other current and previous DVRs. Am working with Case Management as a customer beta tester. Senior tech and supervisor coming out again on Tuesday. Most likely a software issue, but they need to troubleshoot and gather more data to confirm.
     
  6. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Allen, TX
    What's a customer beta tester do?
     
  7. kram

    kram Godfather

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    Works with HR44 specialists, reporting bugs and submitting diagnostic reports.
     
  8. i hate liers

    i hate liers Duplicate User (Account Closed)

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    Apr 9, 2013
    News flash beta test is over.we are now beta testing wireless and hr54.beta test is before it is released.some people on here like to tell stories and pretend that they are something they are not.thousands and thousands of hr44 are out there with no problems.we dont control your wifi passwords and settings.we have thousands of hr44s connected to wifi without problems.beta tester and case management is not the same.case management is for people who call in with lost of problems.well thats the way it is supposed to be.some people cry and wine over every little thing and make it case managment.next people cry that the hr44 was pushed back then get it and complain that it isnt perfect.do you go to the baker and tell him give me my cake now then complain that it doesnt have frosting/tell the cook to hurry on your steak then complain that it isnt cook enough????its pretty sad that this is your life.there is a whole world out there.turn off the tv/internet and do some thing.
     
  9. kram

    kram Godfather

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    Perhaps you should learn how to spell....
     
  10. Datagg

    Datagg Legend

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    Mesa, AZ
    +1.... As for Beta testers..We all are, every week I or anyone else calls and complains about laag, freezing, FF issues, buffer issues, .etc, etc. We all are beta testers. Fanboys need not apply.
     
  11. mitchflorida

    mitchflorida Godfather

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    I think the term is guinea pig, not Beta Tester . .lol
     
  12. machavez00

    machavez00 Hall Of Fame

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    Phoenix,...
    C41-700s (0x69d) do not change channels after channel entry only. They will change if entered as 0231, or enter is pressed after 231,
     
  13. undertaker67

    undertaker67 New Member

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    Feb 19, 2007
    I LIVE IN MOKENA IL. I HAVE INSTALL SETUP FOR TOMORROW FOR THE GENIE WHAT ARE MY ODDS ON GETTING A HR44-500
     
  14. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    I'd guess one in twenty. Kinda kidding; just dunno. Didja request one? Are you in the test area? New customer? Hi-pay old one?

    Best of luck, however! Please let us know how it goes.....
     
  15. LawHawk

    LawHawk Cool Member

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    Mar 8, 2013
    With the new remote, and no blue button, how do you get the small one-line guide at the bottom of the screen?

    Very sorry if this is covered somewhere; I searched and didn't find it.
     
  16. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    Quick press of the "enter" button on the bottom right. It also says "input" under it. Press and hold will bring up input selections if you have your TV programmed to the remote.


     
  17. LawHawk

    LawHawk Cool Member

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    Mar 8, 2013
    I knew it would be something simple like that. Thanks so much for your help!

     
  18. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    Colbert, WA
    No worries! That's what we are all here for. A couple of weeks ago I had to ask how to turn Genie Recommends off!! For the life of me, I couldn't find it nor remember how to access it.
     
  19. kram

    kram Godfather

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    HR-44 croaked this morning. Totally unresponsive. Had to do a red button reset. Reported it to Case Management.
     
  20. hypractv

    hypractv New Member

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    Jan 2, 2009
    Why is the IR/RF setup option greyed out / disabled under the Remote Control menu on the HR44-500?

    My father in law was recently installed with an HR44-500. The tech did not have an RF remote with him that day and came back a few days later with the RC65RBX. When I stopped over at his house tonight I came to find out the RF remote was operating in IR mode so I started to help him out.

    Steps I took.

    1) Went to Menu -> Settings -> Remote Control -> but the IR/RF setup is disabled.

    2) I followed the instructions that came with the remote.

    Upon activating the RF transmitter in the remote, the HR44-500 stopped receiving signals from the remote. If I deactivate the RF on the remote, the receiver / remote combo works fine.

    Is the HR44-500 not RF capable or does it require a newer version of the RF remote?

    Thanks!
     
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