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HR44 recording one show, all other tuners downloading software???

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by SolidState, Aug 15, 2013.

  1. SolidState

    SolidState Cool Member

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    Aug 16, 2006
    I'm trying to record one show on my HR44 and tune to another channel to watch the news. Instead, I get a screen asking if I want to stop my current recording, and all other tuners are doing a "software download" in the middle of the day! What's frustrating is that I can't tune any of the other tuners (it doesn't give me the option). Is this a 'feature' or bug? How do I prevent this from happening in the future, or prevent it now so I can watch one channel and record another on my 5-tuner HR44?
     
  2. litzdog911

    litzdog911 Well-Known Member

    12,221
    67
    Jun 23, 2004
    Mill Creek, WA
    What other HD DVRs and Receivers do you have? Are there any Genie Clients in your system?
     
  3. SolidState

    SolidState Cool Member

    65
    0
    Aug 16, 2006
    I also have an HR20, HR21 and two HR22s. No Genie Clients. I have an SWM16 so tuners should not be an issue. It has been like this for more than 6 hours....
     
  4. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
    578
    Dec 2, 2010
    Winters,...
    Something's quite amiss. I'd do a Red button reset if you can't do so via the Menu Restart.
     
  5. SolidState

    SolidState Cool Member

    65
    0
    Aug 16, 2006
    That's what I figured. I'll reboot.
     
  6. SolidState

    SolidState Cool Member

    65
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    Aug 16, 2006
    Did a menu reset. Now I'm stuck at 0% downloading new software. The number in the upper left of the screen just keeps climbing while below it says "Searching for new software(0740)"
     
  7. SolidState

    SolidState Cool Member

    65
    0
    Aug 16, 2006
    Eventually the receiver finished the d/l and reboot and all seems well :up:
     
  8. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
    578
    Dec 2, 2010
    Winters,...
    Good news, but that shouldn't have happened quite that way, not that that's news to you....
     
  9. litzdog911

    litzdog911 Well-Known Member

    12,221
    67
    Jun 23, 2004
    Mill Creek, WA
    Are you sure that you have no more than 8 tuners on each of the SWM16's two SWM outputs?
     

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