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I hate this @#%$$#@ machine!!!!!

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by zortapa, Oct 3, 2006.

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  1. BattleScott

    BattleScott Hall Of Fame

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    Could be a problem with a very specific peice of code, but I have seen after a reset when the Guide data is gone, the TDL (is that on the list) shows the scheduled recordings as "To be announced". I have even seen it recording the show with that as the title, then the recording gets updated with the correct info after the guide data is aquired. So, in general, I don't think there is a real problem with the guide data that is causing it.
     
  2. atti

    atti Mentor

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    Aug 23, 2006
    I feel ya. I had the same problem recording that game. I even set up recordings on two t.v.s/DVRs. On one the recording never showed up. On the other it started in the fifth inning, even though it showed it starting at 10 A.M. PST. in the V.O.D.
    I set it up one and two days ahead but I don't remember how the game was listed either day.
     
  3. General_Zod

    General_Zod Cool Member

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    I very rarely post here but i've got to say as an "average" consumer.. Someone who doesn't try to do too much (I have a very limited number of shows I record) I must say this is an absolutely horrible unit. I sincerely hope the DTV will realize they aren't DVR programmers and do what they do best which is the satellite side of things. Leave the DVR stuff up to experts like Tivo. The customers are suffering from this failed experiment. When I go to a friends house that have Tivo via their cable company I really feel that what I've been given by DTV is cheap and unworkable crap. DTV should be doing whatever they can to ensure their customers don't feel that way.
     
  4. Wolffpack

    Wolffpack Banned User

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    Earl, not meaning to pick on you.....but. Guide data excuses are getting old. If a Tvio or a UTV can record these programs properly, why can't the R15/HR20? Yes we hear about a new release. When? What will it fix? I know the HR20 folks are happy getting a new release every couple of weeks (well, maybe not with xD1) but the R15 crowd hasn't seen anything.

    These problems are not your fault Earl. But at this point we have R15 and HR20 folks ready to blow their tops. I do not see it as you're job to answer all of the questions and calm the natives. I think it's about time DTV steps up to the plate and takes responsibility for these two units and starts explaining what is happening with software updates and when we can expect DVRs that operate as advertised.

    Earl, I know you're trying to help everyone here, but there's a limited amount of help you can provide when the ship is sinking. Maybe you also need to tell your contacts at DTV that you're done making excuses for their ineptness. Just my thoughts buddy!!!
     
  5. Wolffpack

    Wolffpack Banned User

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    Thank you General_Zod. You have just 4 posts but you hit the nail on the head. You are truly a General ahead of your time. ;)

    DTV, do you see this? It isn't just my bitching or the bitching of all of us bitchers. The R15 has been out for almost a year now and cannot be depended on as a DVR. The HR20, just released, also cannot be depended on as a DVR. What's the deal guys???? To me, as General_Zod states, "I sincerely hope DTV will realize they aren't DVR programmers....".

    Make peace with Tivo. Get them back on board. Restart production of R10's and HR10s. Stop wasting $$$ on the R15 and HR20 and start enhancing the Tivo software. It seems obvious to me that you cannot get the bugs out or your own software.

    Fire those that made and supported the decision to start in house development. Fire those in house development managers that could not pull this off. Admit to the press you made a mistake, you value your customers and will make drastic changes to fix the current DVR problems.

    Anyone remember "New Coke"? The biggest marketing blunder in the history of marketing blunders. But what did Coke do? They admitted they made a mistake and brought back "Coke Classic". I think it's time folks get fired at DTV and DTV admits they made a mistake and they bring back "DVR Classic". Tivos. Sometimes it take a very brave person to admit they made a mistake. Then again it only takes a coward to ignore their customers and stay on track with a flawed product.

    OK, That made my brain tired. Gotta go sleep now. :grin:
     
  6. zxcvb

    zxcvb Cool Member

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    Jun 19, 2006
    I have had the same problem occur twice in the last two weeks. Both times it was supposed to record The New Adventures of Old Christine at 9:30 - 10:00 while already recording Vanished from 9:00 - 10:00. Both times at about 9:15 or so I checked the List and it did not show it was recording Old Christine. As soon as I changed the channel to my local CBS, it started recording. The banner and history claim it started recording at 9:30 but the shows ended up being 13 and 17 minute recordings.

    I have a feeling that if people who have had missed recordings had tuned to the station it was supposed to be recording during the designated recording time, it would have started and they would have been left with a partial recording. Since they didn't, it just missed the recording outright.
     
  7. Wolffpack

    Wolffpack Banned User

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    Were you on an active channel prior to that? There was a problem on the R15 side that if you left your unit on a MIX channel it wouldn't switch to record shows even if in StandBy. I believe that's been fixed on the R15 but may be a problem on the HR20.
     
  8. zxcvb

    zxcvb Cool Member

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    Jun 19, 2006
    Nope, I was not on an active channel at the time. Both times I was watching a recorded program and the second tuner was on a regular channel while the first tuner was recording Vanished.
     
  9. atti

    atti Mentor

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    Aug 23, 2006
    Just thought I'd add that in my case both t.v.s were tuned to ESPN during the recordings of the game. I'm a diehard A's fan and I didn't want to risk not having a tape of the game. I didn't think BOTH of the DVRs would fail me. I thought wrong. After the last couple of tech calls, many re-sets and one reinstall (or whatever it's called when you have to wipe the DVR slate clean and start over) I'd given up on tech support and just decided to live with it. But this was too much. I'm not ready to quit D* and anyway still have a year and a half committment. But is there anything I can do?
     
  10. Bobman

    Bobman Hall Of Fame

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    Maybe not always:

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=319747

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=319635

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=319981

    The second thread is talking about the same guide data changing issue problem in one of the threads here.

    The third is about DirecTiVos getting a black screen when watching a recording.

    Looks like the R-15 is not alone on some issues.
     
  11. zortapa

    zortapa Legend

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    Nov 16, 2005
    Earl,
    A little background first.... I'm really a displaced Minnesotan (hey, da Bears look pretty good this year! Thank goodness for the wild card!!!!!).

    Sunday evening, shortly after the Twinkies beat the Sox and the Royals won my appreciation, I jumped right into the R15 Guide to set up the recordings for the Twins-A's games. I first tried to set a SL, but it pulled all the games from all the channels. I didn't want this so I then tried to schedule recordings for the individual games. Both the 1pm ET slot for Tuesday and the 4pm ET slot for Friday were defined for "MLB Baseball....", and I scheduled both of them to be recorded. Interestingly, the Wed 1pm ET time slot was still showing a series of 30 programs, so I could not schedule that game to be recorded until last night when it was already titled "A's @ Twins".

    So, the simple answer to your question is "yes", I scheduled the Friday game at 4pm to record at the same time that I scheduled the recording of yesterday's game. And "no", the Friday game has NOT fallen off my TODO list.

    But I don't think that yesterday's game had fallen off the TODO list either. Rather, the R15 simply did not start recording it until I "turned on" the R15/TV. If it had been dropped from my TODO list, then why did it start recording when I turned it on?
     
  12. cabanaboy1977

    cabanaboy1977 Hall Of Fame

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    I've also seen false info in there too, besides the to be announced, after a reset. I've seen programs that don't really exist with weird times a lot of times it will be something on channel 2 with descriptions unknown. Sometimes there are duplicates but it usally corrects everything after a couple of mins.
     
  13. cabanaboy1977

    cabanaboy1977 Hall Of Fame

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    I bet you in MYVOD it didn't show that it was partial either?
     
  14. cabanaboy1977

    cabanaboy1977 Hall Of Fame

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    Bobman, we all know that Tivo and UTV aren't 100% prefect at recording. But I think Wolffpack was more saying that Tivo and UTV only have recording issue every bluemoon but the R15 doesn't seem to be as reliable as they are. I'll be the first to admit that my UTV missed a recording or two but I could usally figure out why (the history would tell me) but there a couple of times that it just flat out missed it. But not as often as the R15 has.
     
  15. mrb

    mrb Legend

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    Sep 14, 2006
    The difference betwen the R15 OS and the R10 (TiVo) OS is the same as the difference between a Yugo and a Honda. One is a worthless piece of S that can never be depended on to do its primary function and the other can.
    What can you do? Call DTV, demand a credit equal to the price of a used R10 unit and then go to eBay and buy one. But you'd better hurry up as eventually all the folks that dumped their R10s for the wonderful new R15 will be hooking up the TiVo again because IT WORKS. I hope DTV reads these boards too...because their programming and quality of picture and sound is excellent...but only if you can actually watch it on your television.
     
  16. psweig

    psweig Hall Of Fame

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    Not only rhat, but on the occasions when the Tivo does have a problem, I can easily figure out what happened.
     
  17. viking1965

    viking1965 Cool Member

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    Sep 26, 2006
    I see many references in the forums to differences between how R15 and HR20 function (or dysfunction:) ). Why is it that way? As I see it, the only real difference between the two is that the HR can also record HD. This is merely a data format issue. Why should there be ANY difference in the functionality and underlying code?

    Being in the software develpoment business, I know what a huge nightmare, not to mention waste of money, it is to support two completely different code sets to perform essentially the same functions.
     
  18. Wolffpack

    Wolffpack Banned User

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    There are always legitimate problems with the guide and any DVR will behave the same in those instances. I've never had a problem with a missed recording that I couldn't resolve through the Recording history screen. That's why having a history screen that works is so important. Tivo units will tell you what happened:

    • Duplicate
    • Conflict (alternate scheduled)
    • Max Recordings Now Showing
    • Stayed on Live TV (I replied No to the switch channels message)
    • Deleted
    • No longer in program guide (alternate scheduled)
    I have history back as far a 07/10 on one of my units not just the last 50 messages.

    Your example of the "DirecTivos getting the black screen" seems pretty clear to me. One person had 30 minutes of one of his recordings go black. He rebooted and switched cables and the black screen was still there. Given he's located in IN so I'd guess he had a weather problem, possibly rain fade. In which case a Tivo will continue recording the dead air time.

    Remember way back in May when Chase Carey made the statement that the R15 was successfully debugged? http://www.dbstalk.com/showthread.php?t=57386

    Obviously guide data can cause missed recordings. But bad guide data isn't the major reason why the R15 misses recordings. And without a functional history module it's hard to tell what the problem is.
     
  19. Wolffpack

    Wolffpack Banned User

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    The R15 and HR20 are running on completely different hardware platforms. As of yet we don't have a complete chipset list for the HR20 but it's got more memory a more powerful processor and other chip differences.

    From the software side the R15 was based on existing code originally developed by NDS for the Sky+ DVRs using XTV technology. These boxes have had problems and some of the same limits we see on the R15 & HR20 since they were introduced in 2001. Right, 2001, they're a tad old. Meanwhile the HR20 (we are told) was developed completely from scratch by DTV and rumor has it that it's Linux based. The HR20's HD appears to have some type of Linux ext2 partition(s) while the R15's HD appears to have some type of FAT32 partition on it.

    Two different pieces of hardware running two different versions of software written by two different sets of developers. I agree with you viking, I don't know how DTV can justify supporting/debugging/enhancing two completely different platforms such as they current have. My guess is one of those platforms will be abandoned.
     
  20. cabanaboy1977

    cabanaboy1977 Hall Of Fame

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    That and I think they figured out that going with NDS software was an issue and tried to make things right.
     
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