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I love DTV customer service!!

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by -Draino-, Mar 18, 2013.

  1. -Draino-

    -Draino- Godfather

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    May 18, 2008
    New Hampshire
    Called to ask for a Genie upgrade and they said $299.99 and you can have it. I asked if there was anything they could do for a long time customer and they said "no cost" for you!!! And there are giving me a DIRECTV CINEMA™ Connection Kit, but I don't think I need that....do I?
     
  2. Bill Broderick

    Bill Broderick Icon

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    Aug 25, 2006
    Long Island
    Officially, you do need it. Practically, if you have a live Ethernet connection at the location where the Genie will be located, you don't need it.
     
  3. maerativo

    maerativo New Member

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    Jul 23, 2008
    N. California
    Are they going to upgrade you to a 34 or 44 Genie? What is the time line for this upgrade? Just asking as I'm waiting for the 44 so I can upgrade from a HR22-100.
     
  4. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    May 17, 2010
    USA
    Now that's a good deal!
     
  5. lugnutathome

    lugnutathome Hall Of Fame

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    Apr 13, 2009
    Woodburn, OR
    Why wait? The HR34 is the original 5 tuner box and as it's firmware evolves it gains benefit of its origins and the refinements it spawns to make newer renditions possible. up to 5 channels recording at a single time or up to 3 clients viewing programming at the same time.

    I've several HR22-100s in my realm and believe me the 34 all but does away with some of the things that bother me about the 22. Pull up a menu item and the posters appear nearly immediately no more foot tapping when paging thru menu options. Suppress the blue ring of light in the center without an act of congress and having to exit out of the display the 22 leaves you in.

    Waiting for the as yet vapor DVR 44 could be setting yourself up for a disappointment if it doesn't meet the anticipated speed in operation you have set yourself to expect.

    HR34 is here NOW! It works well, its a light years jump from the HR22 and it runs pretty darn well thank you. I love mine.

    Don "waiting makes me very angry, very angry indeed YMMV" Bolton
     
  6. -Draino-

    -Draino- Godfather

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    May 18, 2008
    New Hampshire
    I have Ethernet injected where the HR34 is going....
     
  7. Mcmiller519

    Mcmiller519 AllStar

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    Oct 15, 2010
    I have been testing the 44 and 41 for about 2 months now and love it very few bugs during the whole testing process runs smooth and fast
     
  8. Rtm

    Rtm Godfather

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    Oct 18, 2011
    Does the C41 have Optical/TOSLINK vs that Digital Coax. I know they added back the Optical/TOSLINK to the HR44 after all the people here on DBS said it was useless and unnecessary anytime anyone said anything about its absence on the HR34.
     
  9. Beerstalker

    Beerstalker Hall Of Fame

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    Feb 9, 2009
    Peoria, IL
    Since we haven't seen a "first look" on the C41 yet, he probably isn't supposed to be talking about it at all, so you might not get an answer.
     
  10. Jacob Braun

    Jacob Braun King of Awesome

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    Oct 5, 2011
    Tulsa, OK
    The C41 is [externally] identical to the C31 if you look at the C41-700 publicly available FCC documents.
     
  11. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
    Piscataway, NJ
    Did you see Nick's new avatar? Made me want a beer so badly I almost went out and bought a six-pack... :lol:

    Rich
     

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