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I think a Power Outage Fried my HR20

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by breevesdc, Jan 18, 2009.

  1. breevesdc

    breevesdc Legend

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    Aug 13, 2007
    My neighborhood lost power today. The power went off. Then 10 seconds later, it flickered. Then 10 seconds later, it flickered again. I went down to the basement and turned off the main breaker to prevent the flickering power from damaging my electronics. I think I was too late.

    My HR20 is now acting strangely. None of the HD connections are working. The HDMI does not transmit a picture or sound. The component video does not work either. Nor does the optical digital sound. The only thing that works is the S-Video connection.

    Here's the weird thing... anything previously recorded via the OTA connection plays with no sound. Anything recorded via the dish plays just fine. If I tune to my OTA Fox (5-1), I get a picture with no sound. If I tune to the D* version (5), I get picture and sound.

    Question #1: I'm assuming I'll have to replace my HR20. Will I lose all of my content? I have lot's of content recorded to the attached eSATA drive. I seem to recall that the eSATA is married to the box. So if I get a new box, all of that content is lost. True?

    Question #2: What can I do to protect my equipment going forward? I had the HR20 connected to a surge protector. But that did not seem to protect it from the power flucuations I experienced earlier today.

    Thanks.

    Brian
     
  2. davring

    davring Hall Of Fame

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    Jan 13, 2007
    Unplug the HR and your TV for a few minutes as well as the HDMI cable. Give them time to lose their static build up and reconnect. I have seen this happen before. They will reestablish a solid handshake. Time for a good UPS to protect power outages and surges.
     
  3. breevesdc

    breevesdc Legend

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    Aug 13, 2007
    Thanks Dave. I'll try that. But would that explain the component video also not working (and the digital optical audio). I tested them too. And it appears that all HD connections are not working. Thanks.

    Brian
     
  4. davring

    davring Hall Of Fame

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    Jan 13, 2007
    Don't know exactly why some connections would work and not others, but I do know that many times after quick power interuptions, the HR's usually need to be power cycled to restart properly.
     
  5. breevesdc

    breevesdc Legend

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    Aug 13, 2007
    OK. I'll try that after the NFC championship game is over. Thanks.

    Brian
     
  6. kevinwmsn

    kevinwmsn Hall Of Fame

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    Aug 19, 2006
    A few months ago, I had a similar power problem. It initially corrupted the drive that I had to delete everything, but then the hard drive would get redected. I got stuck with a downgrade of hr20 to hr21(no free am21) with protection plan replacement. Hard drives can't handle power instabilities. Now my other hr20-700 does a UPS, I don't want to lose that one till hr23s are common place.
     
  7. breevesdc

    breevesdc Legend

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    Aug 13, 2007
    Dave,

    Besides being a Gators fan... you rock. ;-)

    I unplugged everything, unplugged the HDMI cables, waited a few minutes, restarted everything, reconnected all HDMI cables. Everything is back to normal. Thanks again.

    Brian

    PS- I'll be shopping for a UPS for my entertainment room tomorrow.
     
  8. davring

    davring Hall Of Fame

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    Jan 13, 2007
    Thsi Gator says, your welcome:)
     

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