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I thought it was L401 but ...

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Mr.72, Mar 16, 2007.

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  1. Mr.72

    Mr.72 Icon

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    Feb 2, 2007
    last night I had started watching the Spurs-Bucks game while it was still in progress of recording, then paused it to watch a DVD instead. While watching the DVD I heard what I thought was a tornado in the room that turned out to be the 622 rebooting, alarmingly during the time it should have been recording the game. I figured it was the phantom of L401 download (it was about midnight or so) but alas, no! It booted back up and continued recording the game with two DVR events listed for the game, and the system info showed still L366.

    So.

    Any clue why it is rebooting while in the middle of a recording? It did this to me the other day while I was recording a movie, and ended up with two DVR events for each part of the recording (missing the gap while it rebooted).
     
  2. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Dec 10, 2002
    What you are seeing was a spontaneous reboot. Now the Question is why? Since it was around midnight, doubt it had anything to do with the update time. I would got back and see if you can pick up on if the reboot happend while an event was firing or finishing. Also how many recordings and what type of recordings where going on. It sounds like this is your second one. You should not be getting a lot of these and if you do have a high frequency of them, I would suspect your box might be on the flacky side.

    Well What I would suggest is monitor it and try collecting some data on it. Also, see if L4.01 improves this issue.
     
  3. Mr.72

    Mr.72 Icon

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    Feb 2, 2007
    well, last night it was just recording one thing. I don't recall what was happening the time before. I normally try and schedule recordings for the middle of the night when possible (like from movie channels etc.) so that it doesn't interfere with watching live TV during the day or conflict with recurrent timers like prime-time TV shows. I have only had this thing about 2 weeks and it's obviously done this twice, but it has really not had any other problem except being frozen after the L366 update.
     
  4. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Dec 10, 2002
    Well the frozen with the L366 update concerns me a bit and that is why I mentioned tracking what appears to be spontaneous reboots. You can get the Time it rebooted by going in the DVR history and looking at the time of second event and see it there is anything other time event that seem to happen at the time of the reboot.

    How is your power? Is it on the power conditioner or UPS. This type of behavior also can be an indication of a power issue.
     
  5. eatonjb

    eatonjb Legend

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    Nov 21, 2006
    same thing has been happinging..

    it seems it happens ONLY at night, like it was doing an update or something.

    I never had a problem with the box, durring the day the uptime is good.. at night between 3-6 it will reboot.. I always here it because I am mostly on the computer at that time.

    e..b
     
  6. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Dec 10, 2002
    The reboot between 3-6 may be normal. Check your update time (Menu-8-5) This is when the reboot will occur. It happens ever night.
     
  7. TechniKal

    TechniKal Mentor

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    Nov 4, 2003
    What kind of environment is the box located in? Closed cabinet? Seems like these units are sensitive to heat build up and perform better in well-ventilated environments.

    FWIW - I have my unit for a little over a month. No lockups or reboots. The only issues have been the OTA problems with Fox and audio dropouts when using the Optical connection. Mine's on an open shelf in my entertainment center - no equipment above or below it.
     
  8. PhantomOG

    PhantomOG Legend

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    Feb 7, 2007
    I definitely think heat is a big factor with some of the 622 I've seen. My 622 is in an TV stand that has glass doors in front, but open in the back. The one time I had to reboot the top of my 622 was hot enough to cook on. I've been looking at getting a laptop cooler to put under the unit to help keep it cool.
     
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