1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

I was denied a 5 LNB

Discussion in 'DIRECTV General Discussion' started by kaminsco, Jun 20, 2007.

Thread Status:
Not open for further replies.
  1. raoul5788

    raoul5788 Guest

    1,481
    0
    May 13, 2006
    This is true if you are east of the 99 sat. If you are west of 119, then the opposite is true. In between, 110 might seem the highest. In California, 119 is the highest and 99 is the lowest.
     
  2. RobertE

    RobertE New Member

    8,024
    0
    Jun 9, 2006
    Wow. :eek2:

    This guy ("installer") needs to be retrained or find a new career path to go down.

    For east coasters the 99 is the highest 119 lowest, everything else in between. West coasters just the opposite. For Ohio, the 99 should be in about 40-43 elevation while the 119 should be about 28-31.

    As others have said as long as your 3 lnb works good in its current position, you stand a very good chance of the 5 lnb working in the same position.

    There is a small chance that you have a tree in the way of the 99 or 103, but if you do, odds are the 101 will show issues.

    I would also look at how serviceable the new dish will be in the current location in bad weather. Unfortunately they have been know to need realignments from time to time. Mostly from poor installs.
     
  3. kaminsco

    kaminsco Guest

    200
    0
    Nov 27, 2006
    Do not know if this proves anything but, here is my Signal Strength with the 3 LNB:



    101
    1-8 95 95 95 94 95 100 95 98
    9-16 95 95 96 98 95 100 95 100
    17-24 95 0 95 98 95 99 95 100
    25-32 95 56 89 92 96 99 92 98

    119
    1-8 n/a n/a n/a n/a n/a n/a n/a n/a
    9-16 n/a n/a n/a n/a n/a n/a n/a n/a
    17-24 n/a n/a n/a n/a n/a 96 94 96
    25-32 0 98 94 97 0 98 60 97


    110
    1-8 n/a n/a n/a n/a n/a n/a n/a 90
    9-16 n/a 88 n/a 89 n/a n/a n/a n/a
    17-24 n/a n/a n/a n/a n/a n/a n/a n/a
    25-32 n/a n/a n/a n/a n/a n/a n/a n/a
     
  4. raoul5788

    raoul5788 Guest

    1,481
    0
    May 13, 2006
    Unless you have something right on the eastern edge of your line of sight, you should have no problem with a 5 lnb dish. I would call D* and ask for retention. Tell them what happened and that without the new dish you are considering changing companies. That will hopefully get a supervisor from the install company to your house.
     
  5. Igor

    Igor Godfather

    425
    0
    Jan 3, 2005
    The 3 Sat dish points to 119, 110 and 101 degrees. The LNBs are in a quasi-straight line, which is approximately the direction the equator plane reaches the satellites.

    If the 3 Sat dish works in your home, the probability that the 5 Sat will work is very high. The 103 degrees, is between 101 and 110 in the same line, unless you have a bush between 110 and 101 you will receive it. 99 is so close to 101 that if you have an obstruction just as the installer to move the dish slightly to one side (chances are that there is not issue).

    I guess you just had an installer obstruction, as opposed to satellite obstruction...
     
  6. vertigo235

    vertigo235 Godfather

    293
    0
    Mar 18, 2007

    That's right, but the OP is in Ohio, not in CA.
     
  7. kaminsco

    kaminsco Guest

    200
    0
    Nov 27, 2006
    Okay, please ignore my procrastination of the issue but, the 5 lnb was installed today on the same damn mount as the the 3 lnb (this time by the supervisor). When he first looked at my setup, he commented that my required angle was 28 degrees and the clearance for the trees was at the most 10 degrees. He followed about how the other guy did not want to do the job. He never questioned the ability to install.

    Extremely disappointing that Directv cannot provide consistent service. I have been with D* for over 12+ years. My account # is in the 600k, which I interpret as being close to one the first ½ million subscribers with D*. During my years, I have moved and installed dishes over ten different times without every thinking about using D*. Back in the original days, I do not recall of them even providing it. The only reason I went with them is to obtain the 5 lnb at no costs. Thus, I never had issues like this.

    So far, the D* HD programming looks excellent, little slow channel changing but, that is relative (I started with a C-band satellite that required dish rotations for channel changing.)
     
  8. K4SMX

    K4SMX Hall Of Fame

    3,433
    0
    May 19, 2007
    Wow, kaminsco! Five months, and all for nothing. In this time period there have been a lot of other folks who've gotten the same song and dance from installers who didn't like a particular roof. Glad you're finally up and running. How is the OTA antenna working with your HR20-700?
     
  9. kaminsco

    kaminsco Guest

    200
    0
    Nov 27, 2006
    no change, subpar compared to TV's turner. There is a couple of channels that the TV's turner will pick up with no problem and the HR20 will not even bring them in. I have tried all the tricks that have been posted. Bottom line, the HR20 turners are not as good. I even had this conversatation with the installer today and he supported the same problems.
     
  10. K4SMX

    K4SMX Hall Of Fame

    3,433
    0
    May 19, 2007
    It needs to come out of the attic with an amp put on it. I gather there are problems with that, or you'd have already done it.

    The WAF is very powerful. I had towers and antennas long before the wife, so she knew what she was getting into... It's kind of funny how they see things. When I put a big UHF-only Yagi antenna on the top of a 15' section of regular old TV mast on the flat roof of the first floor, she called it a "tower." And she's always glad to see it come down from 8/15 - 10/15 every year for hurricane season. :)
     
  11. CJTE

    CJTE Hall Of Fame

    2,345
    0
    Sep 17, 2007
    Im a little late, but... Without having read any of the previous posts, I'd call in and ask for a second opinion. Have a super come out there and tell the tech he's wrong.

    //

    lmao, yea...
    Congrats!
     
  12. tonyd79

    tonyd79 Hall Of Fame

    12,971
    204
    Jul 24, 2006
    Columbia, MD
    CJTE is right. DirecTV will send out a more qualified person to do a second opinion on demand. They did so for my sister. The first installer said no. The second pointed to the exact issue (a tree that needs trimming...he even told her which branches were causing the problem).
     
  13. SatNoob

    SatNoob Legend

    119
    0
    Aug 16, 2007
    I had the exact same problem. I had two sat companies come out after the original company D* sent wouldn't do it. The other two said it wasn't possible either...

    I looked at the sky and said BS. I ended up buying a slimline off ebay and installing it myself. It works perfectly, my signals are just as high or higher than the others from all the test posts for each transponder.

    I did end up with a credit for compensation for the dish after many calls.
     
Thread Status:
Not open for further replies.

Share This Page