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I was told I would get the h24 to go with my HR34 but received the H23, help?

Discussion in 'DIRECTV General Discussion' started by jonny4, Jul 27, 2012.

  1. jonny4

    jonny4 Mentor

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    Jan 6, 2007
    I ordered the HR34 last week to replace my HR22, at that time I was told my HR20 would work with MRV and the DirecTV2PC software I was using would also work. When the technician installed everything on Wednesday he said whoops someone told you the wrong info and the only thing that would work is the HR22. So I called up DirecTV and they said that I needed the H24 to work with the new HR34 and would send me one at no cost. I received the receiver just now and they sent me a H23 and I would personally like to not have it because I have been told it is as slow as my old HD-DVR's but will the H23 work in my situation? All I am doing is streaming stuff from the HR34 with it.
     
  2. RAD

    RAD Well-Known Member

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    Dripping...
    First of all, your HR20 should be able to work in a WHDVR environment to be able to view recordings from your HR34, all it needs in an external DECA unit.
    The H23 will also work for what you want but again it needs a DECA unit, but since it's a non-DVR unit it's speed is farily fast. Actually since you had a HR20 I would have made the installer give you another HD DVR that he thinks would have worked, why give up a HD DVR for a non HD DVR receiver?
     
  3. jonny4

    jonny4 Mentor

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    I own the HR20, it is staying with me. The HR22 was used as a unit swap for the HR34 in the long run. I would have to order another unit if I could not get the HR20 working with the setup. Ultimately I wanted to have only the HR34 and the Directv2PC software and at some later date add Samsung RVU TV.
     
  4. dpeters11

    dpeters11 Hall Of Fame

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    The HR20 will have no issues. Is it a -100 or -700? Both work, but the -100 requires a slightly different setup.
     
  5. jonny4

    jonny4 Mentor

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    Jan 6, 2007
    Ok thanks, I guess I need to figure out the best setup now and that may require a new thread, LOL.
     
  6. Beerstalker

    Beerstalker Hall Of Fame

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    My guess is it's a 100 and the tech doesn't know how to make it work so he just tells people it won't work and tries to get them to swap it out.

    Just post exactly what you have in this thread and we can get you up and running, no need to start another one. Like Dpeters11 said the HR20-100 takes a bit of a different setup to make it work so let us know if that is what you have so we can show you how to do it.

    Also let us know exactly how many recievers you have, what model numbers they are, if you have a Cinema Connect Kit (the thing that hooks up to your internet service), etc.
     
  7. RAD

    RAD Well-Known Member

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    Don't forget that you could always just connect the HR20 to your home network using the ethernet port on the box to access the HR34, as long as it also has a path to your home network.
     
  8. Beerstalker

    Beerstalker Hall Of Fame

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    If he has a SWM setup with DECA (which he should if he has an HR34) then he should be using DECA on the HR20, or at least have a bandstop filter on it so he doesn't overload the tuner. If he had a bandstop filter then I guess he could go ahead and use ethernet, but why not just set it up with DECA like the tech should have done.

    Again it just sounds to me like it was a poorly trained, or lazy tech that doesn't know how to do his job.
     
  9. RAD

    RAD Well-Known Member

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    I agree DECA is the best way to go, but if they don't want to mess around with DECA setup and has ethenet connection at that location it's one cable and done.
     
  10. jonny4

    jonny4 Mentor

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    Jan 6, 2007
    hr34 with the swm module near it and the hr20-700 with a deca module on it and the cck connected to my router.
     
  11. MrShowtime

    MrShowtime Legend

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    Apr 8, 2009
    back to your original question, h21s/h23s aren't noticeably slower than h24s/h25s (if they are even slower at all). They are just bigger and require the external receiver deca
     
  12. jonny4

    jonny4 Mentor

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    Jan 6, 2007
    Found out some good news. I actually own the HR22 so it doesn't have to be returned. The h23 will be returned though. Now bad news, I can't get the HR22 to work on my whole home system. I keep getting a message that it has been authorized but when I click ok and it takes me to the playlist I can't access the HR34 and then when I go to menu->settings->whole home->status it says not authorized. I have gone through tech support with DirecTV and they can't figure it out, they had me reset literally everything in my house and it still doesn't want to work. Does anyone have any suggestions?
     
  13. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    Oct 19, 2011
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    rcvr deca?
     

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