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Improvements to the Protection Plan

Discussion in 'DIRECTV General Discussion' started by Steve615, Apr 16, 2013.

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  1. goinsleeper

    goinsleeper Godfather

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    May 22, 2012
    After sending back the receiver, make sure the actual order is cancelled so you get your refund and you don't get hindered from your future upgrade.
     
  2. bungi43

    bungi43 Mentor

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    Jan 17, 2011
    I posted in another thread, but they hooked me up. I did remove the protection plan, but I may call and add it back. Not sure yet.
     
  3. peds48

    peds48 Genius. DBSTalk Club

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    That happens more often then not
     
  4. Volatility

    Volatility Legend

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    May 22, 2010
    Someone was mentioning why pay for the protection plan premier when in a year it will cost almost 240. Well at $19.99 per month it is more affordable than any warranty product in the market, because
    this plan covers your entire D* system and all of the devices in your home you can use to view D*.
     
  5. Steveknj

    Steveknj Icon

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    Nov 14, 2006
    Anyone think May 16th is going to be an interesting day in DirecTV land? I hope they have an awful lot of Genies (and techs to install them) available!!
     
  6. Singe0255

    Singe0255 Cool Member

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    Jan 7, 2011
    Hmm,.. I wonder if I can request that day off. Or perhaps the whole week??

    Nah, I'd rather be here taking orders and making sure they're done right. I look forward to hearing from some of you!
     
  7. Steveknj

    Steveknj Icon

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    Nov 14, 2006
    If I speak to you, make sure I get an HR44 as my Genie upgrade :)
     
  8. Singe0255

    Singe0255 Cool Member

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    Jan 7, 2011
    The secret handshake password is "DBSTalk". :p

    Truth be told, we cannot guarantee which model of Genie gets ordered. Orders are based on function, not model. And not all areas have HR44s in stock yet.
     
  9. goinsleeper

    goinsleeper Godfather

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    May 22, 2012
    Lol I was thinking the same thing, but I don't think it'll be that bad. Especially since placing the orders for the PP upgrade is quick and easy.
     
  10. Volatility

    Volatility Legend

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    May 22, 2010
    the queue shall go down in history :( lol
     
  11. gilviv

    gilviv Godfather

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    Sep 18, 2007
    Miami, FL. USA
    re: the upgrade, D* just hooked me up w/ my 4th HDDVR for FREE, Plus 4 premiums incl. prior to the 5/16 date, something about my account being GREAT or was it me! :D Whole home works sweet w/ the 4 units :joy:
     
  12. dsw2112

    dsw2112 Always Searching

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    Jun 12, 2009
    Edit
     
  13. goinsleeper

    goinsleeper Godfather

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    May 22, 2012
    They have offers for existing customers all the time. Glad to hear you could take advantage of that. The PP upgrade is really meant to guarantee a free upgrade and to make you aware of when you're eligible for it.
     
  14. ronsanjim

    ronsanjim Godfather

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    Mar 18, 2008
    Cherokee...
    Is the PP justified, is any insurance plan justified. Only the individual policy holder can answer that.
     
  15. gilviv

    gilviv Godfather

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    Sep 18, 2007
    Miami, FL. USA
    Oh I'm well aware of that( the offers) this was all part of the PP deal in combo w/ account standing and customer offers.
     
  16. Volatility

    Volatility Legend

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    May 22, 2010
    Do you live in Texas? The pplan deals do not start until May 16 nationwide. And when it starts account standing has nothing to do with the pplan upgrade offers
     
  17. goinsleeper

    goinsleeper Godfather

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    May 22, 2012
    The offers don't have anything to do with one another. Either your account is eligible for something or your PP upgrade is eligible. The only way they are connected is if you use a discounted/free upgrade offer, your PP upgrade date will be reset for another 18-24 months.
     
  18. housemr

    housemr Legend

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    Jun 3, 2009
    so my current setup is 3 hr21-100 hd dvrs, and a hr34. (11 tuners)

    could i then call them up and upgrade a hr21-100 for an hr34 (14 tuners)? if i am paying for it the pp i may as well upgrade/swap out one of my 6 year old dvr boxes.
     
  19. Beerstalker

    Beerstalker Hall Of Fame

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    Not until they allow more than one Genie per account, which they don't at this time.
     
  20. peds48

    peds48 Genius. DBSTalk Club

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    No, DirecTV only allows one "Genie" per account. and according to folks in the "know" this is not likely to change anytime soon.
     
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