1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Incomplete guide, now no timers

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Fancydog, Dec 28, 2011.

  1. Fancydog

    Fancydog New Member

    8
    0
    Dec 28, 2011
    So my 722 has been working flawlessly. The other day (12-23?-11) I noticed that some of the channels were showing the dreaded NO INFO AVAILABLE in the guide, so I did a hard reboot and it downloaded new info. All is well, or so I thought.
    Now, all my timers are still in the timer list, but none of the shows are
    marked in the guide, and none of them are recording. If I go to my
    recordings, schedule, timers, all the timers are there, and they show if
    they will be recorded or not (repeats, already in DVR, not a new episode),
    but none of them show up at all in the guide as timer events, and the timers
    do not fire. The timer schedule page for each timer is blank.
    Anybody else having problems?
     
  2. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

    361
    0
    Jan 18, 2011
    Can you please send me your account information so I can get this issue reported as quickly as possible? Thank you!
     
  3. Fancydog

    Fancydog New Member

    8
    0
    Dec 28, 2011
    Wish I could Mary, but I'm new here, and the forum won't let me reply to you. Something about 5 posts.
     
  4. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

    361
    0
    Jan 18, 2011
    Sorry, I didn't notice. You can send me an e-mail to marycatherine.brady@dishnetwork.com. That will work just as well! Thank you!
     
  5. Fancydog

    Fancydog New Member

    8
    0
    Dec 28, 2011
    BTW, I have software version L722RJNB-N.
     
  6. Fancydog

    Fancydog New Member

    8
    0
    Dec 28, 2011
    The guide has continued to be updated, but none of the old timers are firing, only new timers that I have created since the "L722RJNB-N software upgrade".
    This morning I noticed another problem, you cant watch a program thats still recording without the 722 reverting to "live".
    I tried this morning to watch "CBS Sunday Morning", as I have done for the last 10 years. Since the program has already started when I get up, I record it, get my coffee, then restart the program from the beginning. Not this morning. The program would play for 3 or 4 minutes, then skip to "live". I had to stop the program, restart from the beginning, then fast forward to where I was. I finally tried doing a fast rewind, and I noticed than even that
    hangs up, is jerky, and not plesant to use. Its amazing that this machine, with which I had NO problems, has turned into this cranky, unresponsive and unpleasant to use piece of technology.
     

Share This Page