Okay, I am on tap for 8-12 installation this morning. No word from anyone until 9:30 when the boss calls. The guy didn't show up for work. He is going to try to get someone out here by 4, but I think thats looking shakey. The reason he didn't show up? He is in jail. Real cool. Well, actually I am glad that is not my installer. In Portland, Oregon metro we have a mess in our criminal justice system. Unless you are a violent offender, you don't get jail before court. This guy apparently did. Also, the wall fishes that were promised as included, are not free per the installers, but free per sales. Good thing there is a 30-day money back guarantee, cause once it is all done, we'll sort it out. I already discussed the conflict with email@example.com and they tell me my work is specifically included. We'll see how it goes. What a mess.