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Installation Times

Discussion in 'DIRECTV General Discussion' started by Piratefan98, Mar 28, 2008.

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  1. Piratefan98

    Piratefan98 Icon

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    Mar 11, 2008
    I was scheduled for Wednesday, and got bumped. Not too big of a deal .... just rearranged my schedule to make today work.

    So now, I'm scheduled for this morning. If I have an 8:00-12:00 slot, does that mean they arrive at 8, or arrive any time between 8-12, etc. As of 10:00am, no sign of them.

    Jeff
     
  2. RarefiedAir24

    RarefiedAir24 Mentor

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    Mar 18, 2008
    I was scheduled for 8-12 also, they called me at 9:00 said they'd be there within the hour, they were at my door at 9:25..

    If you don't hear from them by 11, I'd call just to verify that they have you down for today..
     
  3. Koz

    Koz Icon

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    Sep 16, 2006
    8-12 is their possible arrival time. The installer most likely has 2 installs scheduled for this time slot. Either you're first and they'll show up at 8 or your second and they'll show up when they are done with the first one.
     
  4. ctaranto

    ctaranto Legend

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    Feb 6, 2008
    My first appointment was for 8-12. The guy showed up at 5:30pm. Unfortunately, at that time, it started to snow and he couldn't climb the roof.

    The second appointment was for 8-12. The guy called at 11am, said he'd be at my house within 20 mins. He arrived at 11:20am, called in his supervisor at noon, and both finished the install around 4pm (Slimline on roof, one HD-DVR).

    But I must say, they did a fantastic job aligning the dish. I'm at mid 90s-100 across the board. Time will tell if it stays there (it's been about 2 months).

    -Craig
     
  5. tcusta00

    tcusta00 Active Member

    7,911
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    Dec 31, 2007
    Did they show?
     
  6. Piratefan98

    Piratefan98 Icon

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    Mar 11, 2008
    Yes. The guy just left here a few minutes ago. He arrived at around 1:00, and apologized for being late.

    Very nice guy, and did everything the way I wanted (pole mount in yard, etc.).

    And now, my 24 hour review begins in earnest. I will say, so far, so good. The clock is ticking for Comcast. :)

    Jeff
     
  7. Greg Alsobrook

    Greg Alsobrook Lifetime Achiever

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    Apr 1, 2007
    everybody wave byebye to comcrap [​IMG]

    :lol:
     
  8. tcusta00

    tcusta00 Active Member

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    Dec 31, 2007
    Oh, right, forgot about all that. Did you take your no doze and put on a pot of coffee? :D

    Good luck and enjoy it!
     
  9. K4SMX

    K4SMX Hall Of Fame

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    May 19, 2007
    "Installation Times": Great thread title.....I thought maybe someone was foolish enough to try to start a trade publication for installers. It would have to be free.....:)
     
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