My Directv contract long expired and I wanted to give Dish Network a try. I had it installed but was disappointed to find that the picture quality to me is much inferior to what I had with Directv...picture is soft and there is lots of mpeg compression and artifacting which I can easily see from normal viewing distance on my 52" tv. When the installation was done almost two weeks ago I mentioned the picture quality and he said that I had a week to determine if it was acceptable or not. Well, now I've found out that that was a lie. I called Dish network service and there were nice at first and sent out two technicians but both said that the nothing was wrong with the TV, signal or DVR. I want to keep the service (I like the price and the features) but the picture quality isn't acceptable. I actually feel ill looking at it on my TV as I spent a lot of money on my set up and I feel like I've wasted it with what I thought was a "high quality" satellite. Dish customer services says they won't uninstall it unless I pay the ETF which is $400+ even though the technician lied to me. And when I asked them if it was okay the technician lied to me they just hung up on me (and that was a supervisor!). Is there anyone that can help me? I feel like I was tricked into signing the service. Please don't bother to respond if you are just going to say I shouldn't have signed the contract! I know!