Not just losing out on the great deal with Sunday Ticket, but also we did the BestBuy deal. So I kind of want to feel like all avenues have been taken before I "give" up, but I could be pulling at straws. I wasn't home when the tech came today (kind of irritated, as we asked them to call 45-30 minutes before they showed up so I could be home, which they agreed to). So it was left in the wife's hands. According to her (and she didn't ask any questions), he was up on the roof for about 5 minutes, and said "we could maybe do it, but cannot guarantee service), and then told her that if he installs and it doesn't work you are stuck for 2 years..... After I speak with my wife, she called the local installers company, and the gal told her that he will try to call her in the next couple of days but is in no way obligated to. Yes there are some trees around my house. I downloaded the "DishPointer" app for the iphone. And even though I cannot get on the roof, according to the app, with some creative placement it could be done. But then again, I am NO expert. Should we contact the local place that Direc contracted? Or just contact DirecTV again and ask for a second opinion? Thank you in advance!