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Internet not connecting

Discussion in 'DIRECTV Tips and Resources' started by pjo1966, Jun 11, 2007.

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  1. pjo1966

    pjo1966 Godfather

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    Nov 20, 2005
    I just hooked up my HR20 and attempted to get networking going. I ran "Connect to Network". It said that Network was connected but it couldn't connect to the internet. Is this normal? I am hard wired into the router. I tried first by setting a static IP address, then tried again restoring the defaults and trying again. I had the same results... no dice.
     
  2. Spanky_Partain

    Spanky_Partain New Member

    5,499
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    Dec 7, 2006
    Using a static connection in this scenario...

    Router IP Address = 192.168.1.1
    Router DHCP Starting Address = 192.168.1.100
    Router Number of DHCP Clients Allowed = 10

    HR20 IP Address = 192.168.1.50
    HR20 Subnet Mask = 255.255.255.0
    HR20 Default Gateway = 192.168.1.1
    HR20 DNS = 192.168.1.1

    This should give you an idea of what the IP scheme should look like on the HR20 and what the router looks like.
     
  3. pjo1966

    pjo1966 Godfather

    341
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    Nov 20, 2005

    I tried again using the settings above and got the same results. It connected to the network, but Internet failed.
     
  4. pjo1966

    pjo1966 Godfather

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    Nov 20, 2005
    I tried rebooting the router but that didn't help either.


    FYI, it's a 100 and is running 0x15C.
     
  5. falken

    falken Legend

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    0
    Jun 14, 2007
    Check to make sure you are not plugged into the crossover/uplink port on your router. The HR20-100 does not support auto-crossover as many devices do, so it will not reverse the communication back agian.

    Usually the last port it set to be an uplink port (you may be able to change it with a switch or software setting). Try another port on the router and see what you get.
     
  6. Carbon

    Carbon Godfather

    336
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    Sep 22, 2006
    Not to hijack the post but . .

    What advantages are there to connecting the HR20 to the internet at this time? I know that you can use the local network and stream music and pictures maybe even some video files.
     
  7. falken

    falken Legend

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    Jun 14, 2007
    You just summed it up for now. :)
    Unless it registers a valid internet connection it will not activate those features.
     
  8. pjo1966

    pjo1966 Godfather

    341
    0
    Nov 20, 2005
    Thanks for the suggestion. Unfortunately, that didn't make a difference. The Internet test failed again. I'm rebooting the HR20 now and will try again when that's done.
     
  9. pjo1966

    pjo1966 Godfather

    341
    0
    Nov 20, 2005
    I've seen some posts from people who have access to music and pics even if Internet fails. Unfortunately I am not one of those people.
     
  10. tonyd79

    tonyd79 Hall Of Fame

    12,971
    203
    Jul 24, 2006
    Columbia, MD
    I'm having the same problem.

    Using Linksys WGA546 with Netgear wireless G router. Comcast is the provider.

    My router is not telling me that the game adapter is ever connected even though the HR20 says it is connected but not to the internet.

    I'm going to make phone calls one day soon as soon as I figure out who to start with.
     
  11. code4code5

    code4code5 Godfather

    445
    1
    Aug 29, 2006
    I had a similar problem with my 100 when I forced 0x168. I had to set a static IP for the HR20 at 192.168.1.102 and all is working as it should.
     
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