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Internet problems

Discussion in 'DIRECTV Connected Home' started by TommyC29483, Dec 18, 2010.

  1. TommyC29483

    TommyC29483 Cool Member

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    Dec 9, 2010
    Yes we have whole home and yes the 2 receivers are joined together.
    There are no filters at all.
    As far as the router I thought it wouldn't show. My router documentation says it will not see bridges and I am assuming that the Broadband Deca acts as a bridge
     
  2. Drucifer

    Drucifer Well-Known Member

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    Feb 12, 2009
    NY Hudson...
    Bad port on the router then?
     
  3. TommyC29483

    TommyC29483 Cool Member

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    Dec 9, 2010
    Negative router has 4 ports and all are working
     
  4. Drucifer

    Drucifer Well-Known Member

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    Feb 12, 2009
    NY Hudson...
    You did run Ethernet cable directly to router from one of HR24 and and said the receiver didn't see the Internet. Did the router see the receiver?

    Is the router firmware up-to-date?
     
  5. TommyC29483

    TommyC29483 Cool Member

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    Dec 9, 2010
    No only ran cable between DECA BB and router. The router firmware is up to date.
    Now I tried something different to see if this worked. The second green splitter on my diagram is located in the garage in the junction box. I disconnected the line that leads to where the router is and hooked up a coax to the DECA unit. Got 3 green lights. Since the internet comes in to the house at this junction box (Fiber Optic directly connected to internet) I pulled out the Cat5 cable that feeds the rest of the house and plugged into the DECA unit. Went to my HR24 and voila it could see the internet. So I am now assuming that problem lies somewhere in the internal house coax wiring
     
  6. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    "Seems like" your diagram isn't complete then.
    This is what "I see":
    Capture.PNG

    This would seem to explain what has been posted in this thread so far.
     
  7. TommyC29483

    TommyC29483 Cool Member

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    Dec 9, 2010
    The left side of the diagram would be how I am connected. with of course the ethernet between the deca and router
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Larger font isn't going to get your point across any better.

    "If" the left side is exactly how you have it, then swapping the BB DECA for the H24, would have given the green LED status, since the H24 is/was working through DECA to the HR24.
     
  9. TommyC29483

    TommyC29483 Cool Member

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    Dec 9, 2010
    Sorry about the font. Yes I did get 3 green when using the H24 connection. It was the HR24 that I got green pwr and blinking yellow cLink.

    Not sure if you saw my prior post about connecting in the garage where the source for both internet and DTV come into the house
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "I did", but seemed to have missed your " I did get 3 green when using the H24 connection."
    Had I not, I would have pointed you to a bad coax from the splitter to the BB DECA location, "a whole bunch" earlier.
     
  11. TommyC29483

    TommyC29483 Cool Member

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    Dec 9, 2010
    Ok now my main computer in the room that has the router is able to connect to the internet either by hard wire to the router or wireless since it has a built in wireless card. I am moving the router to the garage since I get 3 green there. If this works and I don't get any signal loss from the wireless being in the garage, I'll repost in a few
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "Another option" might be to move the splitter to either the HR24 or H24 location with the BB DECA and connect it to your router "if" they're in the same room.
     
  13. TommyC29483

    TommyC29483 Cool Member

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    Dec 9, 2010
    That's not an option since the "office" was the only room with ethernet capability. I've switched everything over with the router in the garage. The receivers immediately saw the internet and everything is running ok. Started a download and waiting to see how long it takes (30 minute concert). Thanks to all for the help. I have a feeling that the cable run from the garage to the office is either losing signal or just too long a run from the splitter
     
  14. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    You look to now have a handle on it.
    How long is this coax run?
    It would have to be VERY LONG [like over 600'] to be a problem. More likely is a bad connector, or "something" poking into the coax.
     
  15. TommyC29483

    TommyC29483 Cool Member

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    Dec 9, 2010
    I'd have to go up in the attic to see. The funny thing was I hooked up the H24 to the cable run in the office and it was fine. But the DECA wouldn't work on the same line. In any event thanks for your help. Your suggestions spurred me to find some other fixes.
     
  16. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    This coax does have a "leftover" diplexer on it somewhere does it?
     

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