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iPad shows deleted play list shows

Discussion in 'DIRECTV Connected Home' started by TedBarrett, Sep 23, 2012.

  1. TedBarrett

    TedBarrett Godfather

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    Oct 10, 2007
    This is odd. The iPad D' app is showing shows that have been deleted from the playlist. When I press Play On TV it says unable to play. Check to see if show is available.
    It is also showing duplicate entries for some movies I downloaded from VOD yesterday. It shows both the VOD version (expires on dd/yy) and when the movie played on the satellite last night. The playlist on the HR34, normal use the remote and TV view, is correct - no deleted shows and no duplicates. Don't think I downloaded and recorded but it's possible.

    Wonder where the iPad App gets its, incorrect, information?
    Simple Whole Home setup: 1 HR34 and 1 H25.
     
  2. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    The iPad app and nomad app both retrieve the PlayList differently than how other receivers pull up the PlayList for MRV. Sometimes you'll notice this in that a show that is available on the DVR does not appear in the iPad or nomad app. I assume you are seeing the opposite case in which the iPad app is not refreshing the PlayList correctly.

    - Merg
     
  3. Lowpro

    Lowpro Mentor

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    Aug 23, 2009
    I am seeing the same thing as well. Deleted a number of recordings earlier today, all of which are still showing on the DIRECTV iPad app. First time I've encountered this issue. It's also the first time I've deleted any recordings since upgrading my iPad 3 to iOS 6. Hmmm .... perhaps a delete/reinstall of the DIRECTV iPad app is in order.
     
  4. Lowpro

    Lowpro Mentor

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    Aug 23, 2009
    Deleting and reinstalling the app resolved the issue for me per the above.
     
  5. The Merg

    The Merg 1*

    10,289
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    Jun 24, 2007
    Northern VA
    All that does is force the iPad app to rebuild the PlayList, however, the bug is still there and you will probably see it again.

    - Merg
     
  6. Lowpro

    Lowpro Mentor

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    0
    Aug 23, 2009
    Well so far so good. After I finished watching the Ravens game last night I deleted the recording from my HD DVR. I then went to the iPad app and the listing was no longer showing in the playlist. That being said, perhaps this bug will rear its ugly head again. If it does I'll be sure to report back, but clearly the uninstall/reinstall corrected the issue for now and I'm quite certain the only thing that changed for me was having upgraded to iOS6 on my iPad 3. Prior to that I had never experienced this issue.
     
  7. Steve

    Steve Well-Known Member

    23,041
    148
    Aug 22, 2006
    Lower...
    Curious. Did you try a refresh before you did that?

    If not, next time it happens, you might want to try clicking on the "reload" curly arrow icon on top, next to the "Last Updated" message.
     
  8. TedBarrett

    TedBarrett Godfather

    294
    0
    Oct 10, 2007
    Hadn't noticed that icon before. Aging eyes and brain. Also reinstalled the app before I saw the post so don't know if it would have worked.
     
  9. Steve

    Steve Well-Known Member

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    Aug 22, 2006
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    Ya. That'll force the playlist to refresh, so it might have worked for you.

    The icons are sometimes subtle. It took me a while to find "search", first time I looked for it. I was looking for a search box, instead of a magnifying glass. :p
     
  10. The Merg

    The Merg 1*

    10,289
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    Jun 24, 2007
    Northern VA
    Unfortunately, if his issue was caused by the bug I mentioned, the Refresh doesn't do a thing to help. It's awesome looking at your PlayList on the TV and seeing a show, yet the iPad doesn't seem to know that show exists. :sure:

    - Merg
     
  11. Lowpro

    Lowpro Mentor

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    0
    Aug 23, 2009
    The playlist in the iPad app has never been incomplete for me knock on wood. It's always accurately reflected the exact same programs listed on both my HD DVR's with the exception of this weekend after having updated to iOS6. After that any programs that I deleted from the DVR's were still listed in my iPad's playlist. Refreshing the playlist did nothing to correct the issue. Deleting and reinstalling the app did correct the issue "so far" as I've since deleted several programs on my HD DVR's both last night and today, none of which are continuing to show in my iPad's playlist.
     
  12. TedBarrett

    TedBarrett Godfather

    294
    0
    Oct 10, 2007
    iPad playlist is out of sync with the HR34, again. Pressing the refresh icon does nothing. Looks like the app needs to be updated.
     
  13. Steve

    Steve Well-Known Member

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    Aug 22, 2006
    Lower...
    Besides the DirecTV for iPad thread, I'd also report it in the appropriate HR34 issues thread for whichever version of s/w you're running, in case the problem is unique to the 34.

    iPad issues: http://www.dbstalk.com/showthread.php?t=208721

    HR34 (current national release) issues: http://www.dbstalk.com/showthread.php?t=208906
     

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