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Discussion in 'ViP922 DVR Support Forum' started by ddd831, May 25, 2011.
There are those of us who would beg to differ. I have totally enjoyed my 922 compared to the 722.
It would be more appropriate compare 922 with a combo 722K+Sling.
Differ all you want!!! Its not what it has been advertised! From the get go problemed, and after a year and a half, still lots of problems!!!!
Pay more get what? Does the $4 extra charge give you a chill up your leg? For me I paid $200 and expected a working as advertised box, I got a reciever thats all....But hey I pay more, and it dose less monthly!
What exacualy is that extra $4 bucks for? Agravation??
And I love owning a Cadillac and enjoying the BBMP on it also!!!
I don't know what the point is, there's going to be an argument no matter which side you choose. It is a personal preference, sure the 922 bashers can rail on about this and that....so why do they have it...if they hate it. The 722k for my home (secondary receiver) is a simpler, more familiar , more ordinary receiver, guest love it, no trickiness...The 922 is more complicated, more provocative, more interesting for me.
Oh, and my 722k has no Sling, maybe I missed the point, sorry.
I think us bashers...have lost all recordings(3 times myself) , on my second 922 in 5 months, Sling issues so many times there is no way I could count?....We pay extra! again for what?
The roll out of BBMP but not for the 922....
We paid for a Cadillac but got a Chevy......
If you are on your 2nd 922 in 5 months, I would suspect something else wrong with your installation that might be causing your 922 to have problems.
The 922 isn't perfect... but neither are any of the other Dish receivers.
Check the forum... Every DVR model Dish makes has customers who lost recordings or had multiple failures or various bugs that drive them batty.
I had a 510 (SD DVR) and a 622 ViP DVR fail on me... and right now my 2nd 622 is actually experiencing a failed hard drive that makes it useless as a DVR.
I had a 922 fail on me... I also have had problems with my 722.
There are things to be critical about on the 922... but some of the most recent things brought up are not unique to it.
For that matter, lots of people have had Sling issues with their 722 and 722K receivers too.
Common, who you crappen? The 922 had a known issue of harddrive crashes(or lose of recordings) out of nowwhere for 6 months before it was fixed!!!
And the excuse for no BBMP? and the extra $......
If its a poor install well only time will tell wont it?
Reminder to watch the language before it goes out of control...
There were some issues with the 922 when it first released. Arguably, I believe Dish "rushed" it out the door before it was ready because they were already over a year late to the party from when they wanted to release it!
But... the same can be said of the 622. I remember early adopters of the 622 screaming on the forum for about 6 months... The 722 was more stable, but then it was basically just an improved 622.
The 922 is a different beast in some areas, especially with the GUI/firmware and built-in sling... and like I said it isn't without its issues... but issues with receivers is not a new discussion. In fact, I actually see less reports on 922 issues than I expected but maybe that is due to low adoption due to its higher customer costs?
As for Blockbuster Movie Pass. I admit surprise on that one as well. I'm confused as to why 922 wasn't the first supported receiver in some ways, since it has been advertised as the online-featured receiver from "go"... but I guess there are more 622/722 receivers in the field by a wide margin so IF they want to get to most of their customers, they had to support those first.
What's weird, though, is no evidence of movement towards support on the 922 beyond some words that at this point seem to be as much rumor as plan... I know I'm disappointed not to see the feature on my 922.
Ultimately... like I said... criticism of the 922 is fair, but don't pretend like the 922 is the only receiver giving issues. Our other Dish receiver support forums are quite active too.
Since BBMP is only on 622/722/722K and not 922/612 I'm guessing Dish put it on the DVRs that are the largest number in the wild. If this move was to help capture new subs that makes sense.
As to 922 problems I am on my 4th in 18 mos. This one has lasted 10 mos so they're getting better. Plus I put a double Coolerguys fan behind this one so it's avg temp is 114. And although occasionally frustrated I really like the 922. I'm waiting on my 3rd 722K in 6 mos. The 1st one started randomly shutting down and then coming back on when it got ready. Not rebooting, just turning itself off and on. 2nd one would not even activate last week. And I had several 622 failures. I seem to recall replacing a 625 also. Stuff happens.
I sure hope this is not the kiss of death, I got one of the original 922's.....no problems, the Sling situation has been less than acceptable at times but I have had no replacements or hardware issues.
+1 I ended up upgrading to the 722k from a 922.
For what it's worth, I just found this link in a different thread. Apparently the 922 should be getting BBMP in the middle of November.
"Word on the street is that DISH CSR's are indicating that the 922 will have Dish Blockbuster Pass on November 15th. Any way to confirm, or to correct this, or to add any information about it at all?
That is the planned date at this time - I was avoiding putting a date on it as things can always change."
I have a 211, 612, 722 and 922.....................Only problem I have is with the 612, turns off, then comes back on, never know when it's going to happen, but hasn 't done it much lately.
My 922 installers said I was the first one they installed, took a while, but it's been perfect as has been my 722.
I switched from Direct TV around 2000, been pleased ever since..........BTW, what happened to Charlie Chat and the other one, name is skipping my brain at rhe moment..
Have you tried unplugging your 612 receiver when it power cycles to have it reboot (hard reset)? If it continues to power cycle, you will probably need a replacement receiver. Thanks.
Just talked to a Dish Network CSR about upgrading my vip612 to a vip922 a few minutes ago and he told me that they (Dish Network) did not have an option to upgrade to the VIP922 right now because it was currenty being upgraded itself. I asked when it would be available and he said he did not have that information and that I should keep checking back.
My first question was why should I keep checking back. Can't Dish notify me? My second question was the VIP922 being upgraded or is it about to be replaced?
He couldn't answer either question. Anybody know anything about an updated VIP922 or a replacement?
DISH Network CSR's do not have the option to do outbound follow-up. They can only answer incoming calls and chats. I do have a list of customer to be notified when the ViP922 becomes available for upgrades once again. I have added your information.
The ViP922 does not have the software to be able to do the Blockbuster Movie Pass and the receiver has been removed until the software update has been completed and is working properly. We do not have an ETA on this software upgrade at this time. If you have any additional questions or concerns, please just let me know. Thank you!
Mary, if the 922 has been "pulled" because your programmers can't figure out how to get it to interface w/ Blockbuster, why did I get a flyer in the mail telling me there is a blockbuster "tile " in the menu section?
they just can't make it up to schedule ... poor resource management ...
I do not know, I have researched to see if I can find this flyer. You are the first 922 customer to report the flyer and I have not received one. If possible can you e-mail me a copy of the flyer so I investigate further. I would appreciate it and I maybe able to get the source quicker that way. Thank you!