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Is anyone expecting an updated GUI?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by ejjames, Nov 18, 2010.

  1. Nov 21, 2010 #21 of 112
    unixguru

    unixguru Godfather

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    It's true that reliability is pretty good. But it still isn't as reliable as many other consumer devices. Until it is I agree that GUI work should wait.

    Some reliability problems I see:

    1) Occasional brief freezes during playback. Probably when playing back HD and recording two HD programs. (HR20-700 with external RAID1) Suspect it takes just one I/O error and retry/recovery to cause this. Not enough buffering in my opinion.

    2) New software update ALWAYS fails to see external drive on reboots. ALWAYS have to power off everything and restart to fix. Don't care that they don't support external drive - when they have TB+ storage in RAID1 internal then they have a right to ignore this problem.

    3) Depending on the release, the over-the-air tuners get lost after a couple of weeks requiring a reboot.

    I've had the HR20-700 since it was first available. A couple of different external RAID enclosures and drives. The above problems have persisted for YEARS through many software updates.

    A GUI not being pretty enough is irrelevant to me. Don't follow the Microsoft approach to reality.
     
  2. Nov 21, 2010 #22 of 112
    n3ntj

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    Lancaster,...
    Are we expecting a new GUI? Yes

    Will we see it anytime soon? Probably not. We've been asking for an HD GUI for almost 2 years.
     
  3. Nov 21, 2010 #23 of 112
    inkahauts

    inkahauts Well-Known Member

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    Your issues seem to be related to using an external esata, which is NOT ofically supported, so what esata you use may not work vs. others... (my main guess why we haven't seen it officially supported, to many variations possible. And they do offer Huge amounts more record time than most other providers, although some are starting to catch up) Not to mention I have 6 eSatas hooked up to hr20-700's as well as other units, and my units ALWAYS reboot with the esata properly.. SO your issues are NOT everyones issues when it comes to esata...

    What esata are you using? Maybe you need to try a different drive or enclosure.

    And I have never lost my OTA tuners. Very odd.... Have you posted this issue in the Local channel issues threads? Maybe something weird is going on with your areas guide data. (and I think there may be an off chance that this is also related to your esata problems...)
     
  4. Nov 21, 2010 #24 of 112
    inkahauts

    inkahauts Well-Known Member

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    Well, they have changed color, styling, depth, wording, placement, graphics, organization, and layout.. Not necessarily all at once, but at some point or another, they have touched it all... and then they went and added a totally different gui for the vod part of the system..

    When you add that to the fact that I have been told (by someone who has never missed) before they make some more changes to the playlist organization, they will need to install an hd gui... Well, that pretty much says that they are planning/working on it.
     
  5. Nov 22, 2010 #25 of 112
    ATARI

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    I'm pretty sure the Broadcom chipset can handle HD GUI.
     
  6. Nov 22, 2010 #26 of 112
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    I'd love to hear why the same Broadcom chipset (dating back to the HR20 series) that presents HD channel video could NOT present an HD User Interface. :confused:

    That said, I don't think we'll see any major GUI changes for a while yet (in other words, NOT *soon*).
     
  7. Nov 22, 2010 #27 of 112
    Hutchinshouse

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    I would love an HDGUI to go with my HDDVR on my HDTV. :D:rolleyes:
     
  8. Nov 22, 2010 #28 of 112
    BattleScott

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    Because the chips capabilities for processing video signals are not at all related to it's ability to render a graphic video image. The GUI interface would be limited by the chips internal resources for "creating graphics". Looking at the broadcom listings, it would appear that a seperate "High Definition" chip like the BCM7020 would be required for the higher resolution graphics.

    I can't find anything concrete, but I just don't think the 7401/7411 series can render an image at an HD resolution.
     
  9. Nov 22, 2010 #29 of 112
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    That still seems puzzling....if you can display an HD video image...the menus, etc are also video images...

    As for the earlier model chips....didn't they start a newer HD series with the HR21's, and again with the HR24's (the latest)?
     
  10. Nov 22, 2010 #30 of 112
    Steve

    Steve Well-Known Member

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    Incoming SAT video is rendered by the AVC MPEG-2/MPEG-4 decoder. Bitmap graphics created inside the H/HR's are rendered by their "video cards", if you will. That said, I have no idea up to what resolution bitmaps they can create.
     
  11. Nov 22, 2010 #31 of 112
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Thanks. That makes sense.
     
  12. Nov 22, 2010 #32 of 112
    Steve

    Steve Well-Known Member

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    NP. And to further clarify, I'm not sure if both the AVC decoding and the bitmap rendering take place in two physically separate chips or not. So they could actually be in the same silicon, but programmed separately.
     
  13. Nov 22, 2010 #33 of 112
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    That too....could be different in the newer models. :shrug:
     
  14. Nov 23, 2010 #34 of 112
    unixguru

    unixguru Godfather

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    Since I absolutely require RAID1 my options are limited.

    I've used 2 different Sans Digital MS2UT, the latest with a pair of ST3750840SCE. In addition to not being seen by the DVR after an install reboot, they both falsely believed one of the drives failed.

    The last year I've been using the CalDigit VR with whatever drives they use (proprietary labels over them). Excellent device. Never falsely believes a drive has failed.

    Odd that this only happens after an upgrade reboot. A normal reboot is just fine.

    I've been with DirecTv since the beginning. I'm also a retired software engineer. I have no sympathy for the lack of support for mandatory features. If they choose to not support eSATA then they must provide protection for drive failures (RAID1 and swappable drive trays). With the prices we pay it's simply inexcusable to expect customers to be ok with losing months worth of recorded programs for ANY reason - drive failure or DVR failure.

    I know some people address this by having extra DVRs. I could be persuaded to accept that approach IF the software was smart enough to automatically do the redundancy. That is, the consumer shouldn't be expected to manually maintain 2 separate series lists.

    Just because problems are limited to a subset of consumers doesn't make them any less of a problem. The experience is still not good enough to divert resources to a cosmetic GUI enhancement!
     
  15. Nov 23, 2010 #35 of 112
    Richierich

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    That is way too much HD going on!!! :D

    Me thinks you are a Spoiled Californian!!! :lol:
     
  16. Nov 23, 2010 #36 of 112
    Hutchinshouse

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    It doesn’t make sense for anything designed for HD to not be HD. That’s not spoiled, that’s commonsense. :D

    As Spock would say, “that’s illogical”
     
  17. Nov 23, 2010 #37 of 112
    Richierich

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    Okay you are right!!! Beam Me Up Scotty!!!
     
  18. Nov 23, 2010 #38 of 112
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    So let me get this straight...

    What happens in HD stays in HD. :D

    I'm feeling all GUI about that all over. :grin:
     
  19. Nov 23, 2010 #39 of 112
    inkahauts

    inkahauts Well-Known Member

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    But this isn't in any way a mandatory feature to them. Period. I am thankful they have it rather than not supporting it at all like most carries... I say most, because I believe Fios and Dish are the only other provider to allow subs to use external hard drives.

    Part of the issue is that you don;t use a dvr the way its intended to be used... From their standpoint, you are not meant to keep months of recordings... The theory is to simply allow you to time shift for a short period of time... Making your reasoning non important.

    I Don't only use it that way either, but That is their (their being the entire industry, not just directv) idea, not mine...

    And frankly, I think an HD GUI is very important, because it will lend itself to changing the layouts of certain things, like the unified playlist. I am sure you would appreciate an easier way to surf the playlist with your large storage of programs... I know I will!
     
  20. Nov 23, 2010 #40 of 112
    cypherx

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    I think they will have to update the GUI to be in HD. Comcast, Verizon, and Cox are working on theirs as we speak. Comcast will roll their new 16:9 HD GUI in 2011 on Tru2Way compatible set tops. It requires the newer Motorola DCX series, Comcast spec'd RNG (made by Samsung, Pace, or Cisco), or the Cisco 8500/8600 DVR series aka RNG-250. Verizon is launching IMG 1.9, which is a redesigned HD interface in early 2011.

    So to some degree, yes certain set tops out there can render an HD GUI, but it is limited to specific models with that capability. Older equipment will continue to operate the old guide and that old guide will continue development and maintenance, just it will never be in "HD".

    Dish Network has an HD GUI on the Sling Loaded vip922, Tivo has one on their Premier, and you have small media streamers like the $199 Boxee box, or even HD gui's on BluRay players. It's becoming more common, but service providers have been waiting for a certain percentage of compatible equipment to hit homes, so that it's worth the time and effort that enough people will be able to enjoy the new software. Motorola has software called Medios, and Rovi has a new version of Passport and of course there's Moxi, all in full HD.

    Hopefully DirecTV doesn't fall behind. Their SD UI is better than cable's SD UI. But once those HD guide are rolled out, the table will turn.

    Stuff to check out:

    Rovi's Everything Guide

    Rovi's Total Guide

    Comcast's Tru2Way guide (early alpha from 2008)

    Cox Trio guide

    Verizon FIOS IMG 1.9
     

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