I read some time back that DirecTV was, for example, no longer sending out kits for recovering older models like HR20s when sending replacement units. That sparked debate about their not doing anything in writing, or even email, to formally release the customer of this return requirement. Has DirecTV changed this practice at all? As it stands now, no matter what they tell you verbally, per the T&C and/or equipment lease addendum, the customer has to send all leased receivere equipment back. If they are simply not sending a kit and/or verbally saying "we dont want it back", that does not exactly constitue a legal release IMO. Just wondering, as my HR20-700 is now 5.5 years old.