I was thinking, since this is a field trial and DIRECTV has our usernames tied to our HR21s, would it be possible for them to "dial in" to our receivers for debugging and testing purposes? I'd be all for it since there are only a limited (to my knowledge) number of boxes in the field. It would be a way besides the dial home to get information and pull logs in real time. What do you guys think? Edit: I'm networked and would be up for D* logging into my receiver for testing purposes.