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It never hurts to ask...

Discussion in 'DIRECTV Programming' started by grecorj, Jun 29, 2012.

  1. grecorj

    grecorj Legend

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    Jan 20, 2008
    I called DirecTV and asked if they had any promotions for Showtime, for which my 3 mo free trial had just ended. "Sure, how about 12 months free?" Yes, please! :) "At the end of 12 months it will roll off your account, you don't have to call to cancel." Thanks, DTV rep!

    I make it a point to call every 2-3 months and ask about promotions. Can't hurt to ask, right?
     
  2. John Strk

    John Strk Legend

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    Oct 16, 2009
    Agreed! I do the same thing every few months. This week I canceled Starz and they gave me an additional $5 off my base package for 6 months. I didn't even ask for it.

    One of the many reasons I love Directv!! :D
     
  3. studechip

    studechip Godfather

    1,347
    73
    Apr 16, 2012
    I would make sure to call back when the promotion is about to end. I've never heard of one that ends automatically. You may get re-upped.
     
  4. wahooq

    wahooq DBSTalk Club DBSTalk Club

    931
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    Oct 19, 2011
    Tulsa, OK
    Theree are some that end automatically, but I always urge the person to call at that date and be sure
     
  5. bixler

    bixler Hall Of Fame

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    Oct 14, 2008
    PA
    I just came off a 12 month free promo for Showtime...rolled right off today without me calling in.
     
  6. skizer

    skizer AllStar

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    May 16, 2004
    same here
     
  7. wahooq

    wahooq DBSTalk Club DBSTalk Club

    931
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    Oct 19, 2011
    Tulsa, OK
    It depends on how the CSR added the promo...I would still call or check to be sure
     
  8. Jul 9, 2012 #8 of 12
    grecorj

    grecorj Legend

    134
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    Jan 20, 2008
    I've had many free promos (3 mo, 6 mo) in the past that just rolled off the account...if not, they are supposed to inform you at time you agree, but as always, YMMV.

    Called again last Friday...added Cinemax at $10/mo...not "free" but they gave me free DVR service** credits for 3 months ($8/mo) + $5/mo credit for 6 months to offset. That one I'll have to cancel in October as it won't just roll off.

    CSR (Retention specialist) *specifically* said one should always call every once in a while to check on promos + that they like to give them out to loyal customers (I've been w/DTV for 10+years). :D

    **I'm grandfathered in to TiVo lifetime service, so I don't even normally pay for DVR service! Have been given this credit previously as well.
     
  9. Jul 9, 2012 #9 of 12
    SPACEMAKER

    SPACEMAKER Freethinker

    3,183
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    Dec 11, 2007
    Mason, MI
    Even as a Premier sub it never hurts to ask. I call every 13-14 months and play the "cancel card". I usually end up getting $30-40 off per month for another year. I think having a great pay history and some longevity as a sub along with being extremely polite to the CSR's plays a role in getting these discounts. But it pays off for them. I've gotten a few friends to sign up and they are all low maintenance customers.
     
  10. wilbur_the_goose

    wilbur_the_goose Hall Of Fame

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    Aug 16, 2006
    Lord help you if you get an offshore CSR - You'll get nothing.
     
  11. Grafixguy

    Grafixguy Godfather

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    Mar 15, 2008
    That has not been my experience. The retention reps are all pretty willing to give you whatever they have available.
     
  12. RACJ2

    RACJ2 Hall Of Fame

    3,866
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    Aug 2, 2008
    I asked about Showtime the other day and no offers for me except the 2 for 1 with Starz. I think its all dependent on what they have given you lately. After getting a free HR34 and WHDVR, half off NFL ST, Free HD for 24 moths, I think I'm tapped out. So I used a different angle and will get a $25 debit card directly from Showtime [link] . Just have to sign up for 3 mo's and send in the bills (can't combine this with the 2 for 1).
     

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