I'm a DirecTV + NFL-Sunday Ticket subscriber since 1995. I bought the first (standalone) TiVo unit just a few weeks after it came on the market, and three DirecTiVos since 1999/2000. When I wanted to "upgrade" to HD in 2006, I was told that the HR20 was my only choice. I have hated that box ever since! Then, I bought an HR24 from an online retailer because when my HR20 died I was sent a refurbished, scratched up, cigarette-smoke reeking box -- older and in far worse shape than the one I sent in. It's bad enough that after enduring five, going on six years of these crap boxes that they still haven't fixed the autocorrect on FFx1 and Pause! But today, I had two of these DVRs buffering two live games. I finished watching the first game and went back to start watching the second (well within the 4:15 to 8:00 time period) after about 20 minutes it just flushed the buffer. No one was touching the remote. It just flushed the buffer for no reason. I missed the entire fourth quarter of the game. And this isn't the first time this kind of idiotic nonsense has happened! DirecTV's DVR's absolutely SUCK! They still cannot code these boxes to save their lives. And, in addition to the absolutely horrible way they treat existing customers, they are about to lose a long time subscriber because of it all! I used to be a big fan of DirecTV, now I can't wait for them to lose their NFL exclusivity! And they might lose me regardless.