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Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by boylehome, Jun 28, 2005.
Wow, all that political clout helped in making this happen. Remember the controversy before?
So has the policy changed on this? Will the 942 people get OTA guide data too (without a local subscription)?
Mark - Do you know if everyone who is getting the download this phase
will have it by now? In other words, is it simultaneoulsy spooled to those
It spooled to everyone at the same time this morning. If you don't have it by now, you're most likely not in the initial group.
I must have missed something here.... I can now dump my locals subscription and the EPG will still display guide info for my OTA HD locals?
I have no confirmation of this.
I have successful download but no guide data on OTA, do you have to reload dtv ota's or do you just wait for a guide download???? I DO subscribe to locals.
What is CAID?
Was the "Channel Blocked" error fixed?
Also the Stretch mode locked problem.
Will I get Guide info for locals? Would that be digital locals or just analog or just during primetime for configured ABC, NBC and CBS channels (PS: I don't subscribe to dish locals)?
Will I still need the DP+ separator to run?
Also I saw a blinking green during lunch time but it's still at L213 do I have to wait until 216 is released?
Thanks, Mark. I'm at work but my son checked and the 921 showed "no
software upgrade available" at lunch.
For those who don't get the upgrade today, I looked back at past rollouts
for the 301 receiver. It looks like if they did one phase on Tuesday then
there would be another on Thursday and another the next Tuesday, etc.
So maybe the wait won't be too long - unless there is a problem, in which
case maybe we don't want it anyway.
My 921 didn't get the download early, so around noon central I gave her a soft reboot and soon as it finished, download started.
Lost my OTA guide data on my NBC channel,lost it on my PBS with 213,now I have no OTA guide data.I deleted my locals then rescanned them plus hard reboot and soft reboot and still no data.
Effective Tuesday, June 28th, Engineering will begin to spool the FIRST PHASE of software version L2.15 for the DP921 receiver. This is primarily a non-forced maintenance release available at ALL satellite locations.
At this time L2.14 and L2.15 will be the valid software versions for the DP921. As always if you encounter any unusual problems please fill out an on-line Uncommon Trend Report and/or contact a CSR II/CSR III/ABA.
What does non-forced mean?
Mike, I lost my PBS with 213 and now have lost NBC with 215, do you get Springfield OTA? seems we have the same results
I've had mine since 2/2004 and I didn't get the update. Unless 10,000 people purchased their receivers before me, I doubt it's length of ownership.
I don't know the answer to several of these. I think the CAID is shown in
the system information screen and is unique to your receiver.
If it blinked, I would do a soft (remote) power off. I think the software
only installs when the unit is powered-off (but not unplugged).
It is not length of ownership or is it related to how many complaints you made to the CEO office. Hard to say how the selection is made, but my guess is it is not based on some external criteria.
Stretch mode Problem - this is best seen when you try and press the format button and it does not change format.
Guide INfo for Locals - If I am correct, this has in the past depended on on the location you are in and if you subscribe to locals. There is one report the subscirbe to locals as been removed but no confirmation. Some are experiencing loss of Guide info. I would give it some time to see if it populate guide info over time for people not seeing it.
CAID - is uniquie identifer used to when updating software image.
Channel block - I believe this is when the 921 thinks the channel is blocked for recording when it is can be recorded.
Channel block should be fixed (haven't seen it in a very long time)
Stretch bug should be fixed (haven't seen it in a very long time)
I don't have any info about guide data for locals if you don't sub to dish locals. If that's been changed, I don't know about it.
Guide data problems - as always, give it 24 hours to repopulate. If you still don't have guide data tomorrow at this time, there's a problem.
I am still at work and don't know if I got the update on either of my 921's yet. Has anyone who got the update had a chance to check the problem with the preview window in the dvr menu showing only the top right hand corner of the screen after deleting a recorded program? Has that been fixed?
Yes I do get Springfield Mo. locals langlin.What few we get anyway,looks like it will be next year before we get CBC,FOX and ABC.
Correct there's is an false error that sometimes occurs stating that this channel is blocked when it really isn't. It occurs during the 5 minute warning of when an event is about to fire. Reboot fixes it but that doesn't help if you're not there to see it happen. Under no circumstances should you force a manual record action when this warning occurs else you won't be able to stop it, plus the recording will be lost if you reboot it.
This is the most distrubing problem I've ever had but some others have reported "zero second recordings" and lost of all recorded programs including the protected ones.
I hope this is fixed in 215.
If you lose you EPG data I have found that it will do a full update by doing the following:
1. Put the receiver in standby (all lights off, nothing recording).
2. Unplug the power cord for 20 seconds, and plug it back in.
3. Leave the receiver untouched for 10 minutes (if you monitor is still on you should see the medallion and screen that says something like, "starting from stand-by mode." Once the screen for the starting from stand-by mode disappears, it's alright to power the receiver on).