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L7.52 Last Night!

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Rduce, Jun 20, 2012.

  1. Rduce

    Rduce Legend

    337
    9
    May 15, 2008
    I picked up a brand new update last night, my 722K now shows software L7.52! I mean we go 6 months between updates and now 2 weeks, it would appear 7.51 was too problematic???
     
  2. CeeWoo

    CeeWoo Godfather

    355
    1
    Dec 1, 2008
    I've been playing around with it...crap-when I go to dish interactive to check my local weather forecast, when I exit I still have to reset the receiver or else I have a terribly 'scrunched' up picture format :(

    (instead I went back into interactive-when I exited this time everything was OK. Seems I recall someone in the past had the same experience. I hope the solve this on the next release)
     
  3. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    I'm glad it is working for you now. Please let me know if you have this problem again. Thanks.

     
  4. CeeWoo

    CeeWoo Godfather

    355
    1
    Dec 1, 2008
    Thanks-I hope they're still working to totally correct it. So far, when I exit - I still get the 'scrunched' picture. I have to go in a second time and exit again to get it to format correctly. Better than having to reset the receiver, but still not totally correct
     
  5. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    I tested on my 722k here and I didn't get the small window once I exited from the TWC application. This receiver has L7.50 software, though. I believe you mentioned you have L7.52. Please provide your receiver number to me in a PM so I can provide this information to our engineers. Please let me know. Thanks.

     
  6. Henry

    Henry Retired Member

    3,588
    64
    Nov 15, 2007
    Pine, CO
    I've had the same issue with my 722k (L7.50). I have an additional problem that shows up all the time to boot.

    If I choose to see the weather using the "Dish" button, I sometimes get the main interactive screen without anything being highlighted. I can't use the Enter button or otherwise navigate because no trigger is given. The only way out is to re-boot.

    At times I'll get this same problem by accessing the interactive screen using Channel 101, but not always.

    Once I'm there with a highlight I can move, I'll access the weather with no trouble, but if I don't exit gracefully (using the Exit Selection) I end up with the same messed up screen CeeWoo explained.
     
  7. Twodawgs

    Twodawgs New Member

    1
    0
    Jun 21, 2012
    Is there anything I can do to get the update, or do I just have to wait? My box is still on L7.50.

    Twodawgs
     
  8. Henry

    Henry Retired Member

    3,588
    64
    Nov 15, 2007
    Pine, CO
    Unfortunately, you'll have to wait. Dish decides when to download and to whom. It usually takes a few weeks for all machines to get it, if they don't get too many bug complaints.
     
  9. Rduce

    Rduce Legend

    337
    9
    May 15, 2008
    It would appear the 6 months between 7.50 and 7.51 were not used wisely and 51 caused some major problems, hence the very fast spool out of 7.52 to the machines that had gotten it.

    If 52 doesn't cause too many problems it will happen to the others...
     
  10. Mr.Gadget

    Mr.Gadget Mentor

    51
    0
    Mar 28, 2004
    I just checked to see if I got the new L7.51 update. I think I was on L7.51 for the past few weeks since the OTA channels did not work (any). Today, I noticed I have L7.52, and the OTA channels are still broken (picture drops and then the picture stabilizes).

    None of my DTV Converter boxes or HDTV's are affected by any "signal loss", they stay solid above 90, but the 722K drops down to the mid 70s and total signal loss for a few moments.

    The 722k OTA signal still fluctuates wildly below 70 and up over 90, causing the picture to drop and cause the Yellow picture loss screen.

    I can see the transmitting tower from my house, and I am using an external amplified VHF/UHF antennae. As I stated, other devices (DTV and HDTV) are not affected by any type of signal loss or fluctuation. Why just the 722k???

    Also, on the the new versions, I just started to get FREQUENT "Partial Signal Loss (Error 002)" screen on non-OTA channels, although, after clearing screen, NOTHING appears to have been lost (erroneous message?).

    What is wrong with 722k Software????

    (Moved posting from L7.51 thread)
     
  11. CeeWoo

    CeeWoo Godfather

    355
    1
    Dec 1, 2008
    Thanks for posting that Henry...I almost never 'exit gracefully' and usually just punch the VIEW LIVE TV BUTTON. By golly gosh-THE GRACEFUL EXIT WORKED FOR ME JUST NOW!:D

    Thank you

     
  12. P Smith

    P Smith Mr. FixAnything

    21,981
    177
    Jul 25, 2002
    W.Mdtrn Sea
    The version spooling from main sat 119W for all new DVRs with L0.xx version and for selected group of 256 DVRs.
    So, all who got it should be lucky.

    EDIT. Found the version on 129W tp30, there is a couple ranges: R0084587379-R0109274636, R0111504325-R0111504325, R0111939872-R0111939872.
    Well last two ranges are definitely operator's error!
     
  13. Jim5506

    Jim5506 Hall Of Fame

    3,659
    36
    Jun 7, 2004
    Mr. Gadget, if you can see the towers and still are running an amplifier, your problem may be tuner overload, I'd remove the pre-amp and see if the OTA signal is more stable.

    Wildly fluctuating signal levels is a symptom of overload and an overloaded OTA tuner can screw with your satellite channels display.
     
  14. Henry

    Henry Retired Member

    3,588
    64
    Nov 15, 2007
    Pine, CO
    Oh, don't thank me, Cee ... all the credit should go to Dish! :p
     
  15. Henry

    Henry Retired Member

    3,588
    64
    Nov 15, 2007
    Pine, CO
    My 722(k) downloaded L7.52 last night. I performed a cold boot. Everything seems to be working. :)
     
  16. Mr.Gadget

    Mr.Gadget Mentor

    51
    0
    Mar 28, 2004
    Tried with/without amp, nogo. Adjusted for possible multipath issues. Increased signal: 100 (KDVR) to 89 (KMGH), and the other locals are between those. However, the 722k will still drop signal, but not as frequent with the new L7.52. Still seems to be a software issue since my other HDTV receivers do not fluctuate signal strength at all. (The first year+ I never had an issue, then the software was updated, then I started having problems).
     
  17. 3HaloODST

    3HaloODST Godfather

    472
    8
    Aug 9, 2010
    722K still has L750 here.
     
  18. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    Both tuners on your 722k receiver should be off with no timers set to fire during the early morning hours. Once the receiver determines it has the update available, it will download when the receiver is idle. Thanks.

     
  19. wallyb47

    wallyb47 Cool Member

    11
    0
    Jun 17, 2012

    Well it is July 8 and I still have the pathetic and buggy L750 with the OTA and remote freze issue. I have been wrestling wth this for seven months and still no fix. :mad:
     
  20. wallyb47

    wallyb47 Cool Member

    11
    0
    Jun 17, 2012
    Ray mine has been set at 3 AM since day one and I still have that crappy L750, which has frozen my set 40 times, which is what I have personally documented. When is DISH going to fix it? Or is DISH so busy pushing the Hopper and Joey to worry about a customer who has had DISH for 14 years, byt ready to pull the plug?:mad:
     

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