I live in San Diego and was a U-verse subscriber not to long ago. The PQ was one of the many reasons I decided to switch away. Their equipment was sub par. The volume button on the remotes kept breaking, persistent 5.1 digital audio drop out issue that was never fixed, and their whole home DVR technology was constantly slow, buggy, and unresponsive. During installation they ran a cable into one of our bed rooms and DIDN'T install a face plate. Also since he drilled from the outside in the cable coming out of the wall was not at the same height as our power outlets. We called and complained about it and the guy they sent installed the face plate crooked. So not only is the cable coming out of the wall not aligned with out power outlets, it also now has a crooked face plate drilled into the wall. I would also like to add PQ was noticeably bad during sporting events.