Here's an interesting line from Customer Service. I arrived home today to find all my channels in red. I called DISH and they explained via pre-recorded message that my service had been interupted because of non-payment. 30 minutes later I figured out how to get a live person (a live person is no longer a listed option when you call). They reveiwed my account and determined that they had made a mistake. I had $200 credit to my account and the rep claimed that their computer automatically terminates services for someone who has not paid in 60 days. They claim that their computer has no way of figuring out if the person did not pay because they owed nothing or because they owed money. Sounds like a tall story to me. They re-connected me .