1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

LEASE FEE?!?!?!?!

Discussion in 'DIRECTV General Discussion' started by perryville, Apr 30, 2009.

Tags:
  1. May 7, 2009 #181 of 232
    bridge

    bridge AllStar

    70
    0
    Feb 10, 2008
    Because you can't convey the necessary information with a 1st graders vocabulary. Words like "Arbitration", "creditworthiness" and "decompile" are almost never uttered from the mouths of 5 year olds.

    Thank you, I am a nice person:D Although I wouldn't say I'm yellowed or have any other liver dysfunction due to large companies. I work for the government, and, in point of fact, this thread is eerily reminiscent of most of the meetings I attend on a daily basis...minus the physical violence and career limiting sarcasm of course.

    I was actually being sarcastic with the whole poach comment. Rocket Scientist and Space Physiologists can't exactly walk around the corner to the other space exploration company on the block...very few kids on this block and private industry pays better:grin:

    While I can't agree with undereducated aspect (I don't have access to their HR files) i agree that in almost every customer service industry "poorly trained" employees is a big problem. Misinformation is for corporate or foreign espionage, not customer service, right?
     
  2. May 8, 2009 #182 of 232
    mcmattyo

    mcmattyo AllStar

    53
    0
    May 26, 2007
    Ok to buy an HD DVR and own your receivers it costs $150 for HDDVR, $100 for reg receiver $50 activation and $19.95+tax for new customers, not $400 to $600. There is also no contract either. I work for AT&T and we sell DTV, you can't get it online and can only request it. I have sold it before so if you feel like I do about the $200 lease upgrade fee choose to purchase when you set up an account. I know every DTV rep has it beat into their head that what I just wrote is not possible but it is! New customers only not sure about loyal existing customers.
     
  3. May 8, 2009 #183 of 232
    Brennok

    Brennok Legend

    228
    0
    Dec 23, 2005
    This has always been my problem with the mirroring fees and the fact the fee isn't only an additional monthly fee for leasing receivers. I own all of my Tivos and never liked the fact I have to pay a mirroring fee. It doesn't cost anything additional to feed one more box especially since I also have to pay a fee for the card if I need a replacement. Hell my father is still using the old Sony receiver that came out and was an upgrade since it was a 32 bit processor instead of the old 16 bit processors. He has easily paid over $1000 for this receiver since $600 of this was just for mirroring fees and the receiver probably cost $600 or so when it came out in 98 or so. They have easily recouped the cost of the hardware yet the box continues to cost money.

    Imagine if your local phone company charged a mirroring fee for every phone you had in the house that had access to your one line or your internet provider charged a mirroring fee for every device that connected through your service.

    The true test for me on whether I will remain a Directv customer will be when the new Tivo launches and I look into replacing my current boxes since I will be going from owned to leased.
     
  4. May 8, 2009 #184 of 232
    Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008
    The phone companies used to charge this actually and it went away.
     
  5. May 8, 2009 #185 of 232
    Brennok

    Brennok Legend

    228
    0
    Dec 23, 2005
    I know there is still the occasional story out there where they find someone who has been renting their phone for 30 years or so. Here are a couple of links consumerist and bankrate.I never knew about charging per phone but then again I shouldn't be surprised. You know it must be bad if a phone company doesn't charge it anymore since they will charge you a fee for everything else.
     
  6. May 8, 2009 #186 of 232
    paulman182

    paulman182 Hall Of Fame

    4,839
    3
    Aug 4, 2006
    You could also argue that it costs nothing more to provide service to your neightbor plus you, than it does to provide service to just your neighbor, so you should be allowed to use one of his receivers.

    That's how it is with companies that sell services. Service is all they have to sell, so they have to charge for it even when there is no additional cost for each one.
     
  7. May 8, 2009 #187 of 232
    wingrider01

    wingrider01 Hall Of Fame

    1,764
    2
    Sep 9, 2005
    The point is I am NOT paying any different fees that what someone that is leasing is paying, the only difference is I am paying a fee that designates a owned reciever while someone that is leasing is paying a lease fee.

    Same amount, just different names - primarly for the states that charge sales tax on leased equipment. The person that owns the exact same BASE amount for three recievers as the person that leases the three recievers. what is unfair about that? Uverse does the same thing, they charge and additional amount for each reciever past the first one. Since they never had a purchase option, it is all lease/rental costs.

    The main issue is the difference in nameing, which boils down to a taxability issue. A majority of states can and do tax leased equipment, this is proably the main reason why the 5.00 a month is labeled differently, so the wankers in the state goverment can get thier cut of the pie to spend on pork issues.

    In the end, lease/own are both paying for the service of additional recievers
     
  8. May 8, 2009 #188 of 232
    texasbrit

    texasbrit Well-Known Member

    5,125
    90
    Aug 9, 2006
    Go back and read the contract. DirecTV boxes through AT&T are leases just like everyone else.
     
  9. May 8, 2009 #189 of 232
    MountainMan10

    MountainMan10 Icon

    607
    0
    Jan 30, 2008
    Yet another CSR providing false information to customers. No wonder these type of threads never die.
     
  10. May 8, 2009 #190 of 232
    Brennok

    Brennok Legend

    228
    0
    Dec 23, 2005
    Again if you lease a receiver the fee makes sense since you are paying a fee to use the box which you don't own. The point is buying is supposed to have a higher cost upfront with a lower cost over time versus leasing which is a low to zero upfront cost with a higher cost over time.

    If you buy the receiver you shouldn't be paying the fee or if the fee is truly a mirroring fee then leased receivers should pay it in addition to the lease fee. Every month of ownership of a receiver with Directv the price goes up if but if you leased it it doesn't. The person who paid more upfront shouldn't have a higher cost over time for the same equipment.

    Going back to cars if you lease it you have a monthly fee but if you buy it they don't charge you that same monthly fee and call it something else. If they did no one would ever buy a car since it would never make sense since your cost of ownership would always be more.
     
  11. May 8, 2009 #191 of 232
    BattleScott

    BattleScott Hall Of Fame

    2,353
    7
    Aug 28, 2006
    Oh and by the way, if this is your 2nd car and you are buying it, there will be a monthly "State road usage fee" assessed as long as the car is registered in your name. If you are leasing it, the usage fee is waived...
     
  12. May 8, 2009 #192 of 232
    bobcamp1

    bobcamp1 Icon

    896
    1
    Nov 8, 2007
    You've missed the point. If the lease fee goes up $50/month tomorrow, you can't cancel without also paying the "I broke the contract" penalty.

    If the mirroring fee goes up $50, you can cancel the contract without having to pay that penalty. And then you can sell the equipment. Since it's less than two years old, someone will want to buy it.
     
  13. May 8, 2009 #193 of 232
    MountainMan10

    MountainMan10 Icon

    607
    0
    Jan 30, 2008
    Customer suing Directv over Lease vs Own.

    Customer: Directv wants the receiver back. I am upset because I thought I could keep it and sell it on Ebay.

    Judge: How were you harmed.

    Customer: They didn't explain that the receiver was leased.

    Judge: How did that harm you.

    Customer: It saved me $400 up front. The monthly fees were the same. But now that I have cancelled I can't keep the receiver and sell it on Ebay for $100, use it as or doorstop, or use the 320gb hard drive worth $59 in my computer.

    Judge: So you saved at least $300?

    Customer: um, yes.

    Judge: Case dismissed. Rule in favor of D*
     
  14. May 8, 2009 #194 of 232
    paulman182

    paulman182 Hall Of Fame

    4,839
    3
    Aug 4, 2006
    Probably not with a mirroring fee so high. That's how we can be pretty sure it won't happen. Customers would be dropping like flies.
     
  15. May 8, 2009 #195 of 232
    bonscott87

    bonscott87 Cutting Edge: ECHELON '07

    9,809
    2
    Jan 21, 2003
    LOL. How true.

    And that 320mg hard drive is probably worth only 10 bucks. I just got a 1 TB drive for $69. :)
     
  16. May 8, 2009 #196 of 232
    gnahc79

    gnahc79 Godfather

    283
    0
    Jan 11, 2008
    fixed. I know I know, assuming you can purchase a HD DVR for ~$200 instead of $500-$600 is incorrect. However, it is misleading enough for an actual class action lawsuit...well only through Best Buy.
     
  17. May 8, 2009 #197 of 232
    BattleScott

    BattleScott Hall Of Fame

    2,353
    7
    Aug 28, 2006
    Also misleading enough that a very high number of users here agreed that is was a bad business practice...
     
  18. May 9, 2009 #198 of 232
    dubber deux

    dubber deux Icon

    716
    0
    Mar 7, 2009
    Correct you are!

    Your post above is totally rational, logical, and long term business savvy.

    D* and other businesses actually hurt themselves in the long run because angry customers tell their friends and this will damage their future business prospects.
     
  19. May 9, 2009 #199 of 232
    Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008
    I still haven't figured out why people use car leasing to compare to DirecTV. Last I checked you don't get a car when you sign up for DirecTV. They are two completely different things and nowhere even close. Just because it can be leased doesn't mean it's the same thing as another lease. So if your example is that then you're wrong because you're not leasing a car.

    It's one thing to be upset because you didn't know something, whether or not you read or didn't read something. Sure there can be scenarios where customers do not get their order confirmation letter which spells all this out prior to an installation, such as a next day install, and there are bad agents out there as well that don't give all the information. However in today's day and age not following up on something that you're going to be paying money for is really just setting yourself up for problems. When it comes to my money I don't trust anyone and always double check what I'm agreeing to.
     
  20. wingrider01

    wingrider01 Hall Of Fame

    1,764
    2
    Sep 9, 2005
    have signed a acceptance document everytime they where out here - on the front it verifies their work, on the back is the contract
     

Share This Page