My son in law had his HD service upraded to include all of the new channels since his original installation. He got a new DVR and dish. The equipment and service was provided without a charge, although I don't know if an extended commitment was required. His old TiVO HD DVR had many hours of recordings that he wanted to transfer to a DVD. The installer insisted that he had to take the old DVR. Yet, when I switched satellite providers recently, DirecTV told me to keep my old equipment (5 year old SD DVR) as I owned the equipment. Is it standard practice for installers to take the old equipment with them?