I recently was at my vacation location and tried to set up a show to record on my DVR using my dial-up connection (WIN ME, Firefox 2.0). I found that I was unable to do so because I couldn't log into my DTV account. When I got home, the same problem occurred with my home computer (using the same operating system and browser). The login page comes up fine and I can enter the login info, but when I click on the "login" button, the little circulating symbol appears and that's the end of the story. All links on the page become inoperable and login never takes place (at least within 30 minutes which is the longest I've waited). The login indicator continues to spin with no connection activity. I can login with my Internet Explorer (version 6) but it handles the rest of the site horribly, and I would much rather use Firefox since it works so well with everything else out there. In calling DTV, my problem was escalated and my call was returned by one of the IT folks there. Apparently they don't support Firefox 2 anymore which is the browser I use. He believed the problem had to do with a certificate exchange, which Firefox 2 couldn't do. He offered to discuss my problem with their IT group and see if they could fix the problem. All in all, my experience there was good, assuming he lives up to his word and follows up on this. I'm more of a problem solver though, and I decided to do a little research on my own. When I checked this forum, I found several instances very similar to mine but in the past, and none of those were ever resolved (the ones I found). I know my browser could log in as recently as 6 months ago with no difficulty, but the DTV tech said some changes have been made since then. All of their other pages work fine but logging into one's account is somewhat of a high priority and it's the only thing that doesn't work. I'm wondering if presently, there is someone who has found the secret (if there is one) to getting around this problem. I can't upgrade my browser without buying two new computers (and untold new software), and the only reason I would need to do that is to get into the DTV site, since my two computers work well everywhere else I've been (including logins). If anyone has a clue to a work-around on this problem, I would appreciate your help. Thank's.