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Losing Signal

Discussion in 'DIRECTV General Discussion' started by DR2420, Jun 28, 2013.

  1. DR2420

    DR2420 New Member

    144
    8
    Jun 12, 2012
    Michigan
    Figured this would be a good place to ask so here it is.. We've been losing signal rather easily lately, last night we lost signal 2-4 different times within a 20 minute span. It wasn't even raining out, it was just really dark out, the clouds were dark and heavy. Never really did storm or rain so I found it weird that it went out. We were having problems prior to this with the system freezing up, had several tech visits and they pretty much replaced the entire system such as cabling, new equipment and a new eye for the satellite dish. So my question is, should it be doing this? I don't see how it would be a cabling or equipment problem when it's all new. It also would have seemed that if the dish was off (out of alignment), with all of the tech visits, they would have realized that and changed/fixed it so I'm not sure if that's it, either. I don't know what it could possibly be, maybe it's just normal for it to do that but it seems awfully strange to me and I always see comments where people say it should take a very powerful storm to knock the signal out, but that's not the case for me. When I check the signal strength, it seems pretty strong to me.

    Satellite 101

    1-8 - 97 96 96 0 95 99 96 99
    9-16 - 96 96 96 0 96 100 96 99
    17-24 - 95 100 96 0 96 100 97 99
    25-32 - 95 100 95 94 97 100 96 100

    Satellite 99(c)

    1-8 - 95 95 89 91 95 95 90 90
    9-16 - 94 95 89 89 95 95 N/A N/A
    17-24 - N/A
    25-32 - N/A

    Satellite 103 (ca)

    1-8 N/A
    9-16 - 95 95 95 95 92 92 94 95
    17-24 - 92 93 95 95 91 92 94 95
    25-32 - N/A

    Satellite 103 (cb)

    1-8 - 93 94 91 91 89 92 91 91
    9-16 - 92 93 91 92 94 94 N/A N/A
    17-24 - N/A
    25-32 - N/A

    SWM

    1-8 - 100 100 100 100 100 100 96 96
    9-16 - 96 Rest are N/A
    17-24 - N/A
    25-32 - N/A

    Signal Meters

    Satellite 101 - 97%
    Satellite 99(c) - 95%
    Satellite (ca) - 95%
    Satellite (cb) - 93%
    SWM - 100%
     
  2. MysteryMan

    MysteryMan DIRECTV A-Team DBSTalk Club

    8,224
    443
    May 17, 2010
    USA
    Rain/Snow fade can occur without precipitation when saturated clouds are directly in your dish's line of sight.
     
  3. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    There have been huge storms in Southeast Michigan the last few days....It doesnt have to be doing anything at all outside at your house, but if there are major storms to the southwest, it can and sometimes will interrupt your line of sight to the satellites. Your numbers appear to be excellent.
     
  4. mystic7

    mystic7 Icon

    632
    3
    Dec 9, 2007
    Last night was pretty much a washout here in the Charlotte area. Luckily I had some decent stuff on DVR to watch.
     
  5. jdspencer

    jdspencer Hall Of Fame

    6,627
    12
    Nov 7, 2003
    Same here in Binghamton. So called rain fade can be used to alert you when a storm is approaching. You can lose signal quite early before the rain actually starts. And you can always watch something on Netflix.
     
  6. harsh

    harsh Beware the Attack Basset

    21,192
    182
    Jun 14, 2003
    Salem, OR
    As MysteryMan points out, fade isn't about what is falling on your dish. It is about the signal getting absorbed (and to some extent, diffused) much further away.

    DIRECTV's HD programming downlinks at a much higher frequency (and correspondingly, much shorter wavelength) and as such, is more succeptible to absorption.

    The corresponding SD channels (if available) should be much less prone to fade in these situations.

    http://en.wikipedia.org/wiki/Rain_fade
     
  7. DR2420

    DR2420 New Member

    144
    8
    Jun 12, 2012
    Michigan
    Well, there was definitely that in the line of sight but just wondered because I've seen people say the signal should never go out, unless there's a real powerful storm outside. Basically from what I'm reading here is that it's normal and I shouldn't worry about it, nor have another tech come out to take a look at it.
     
  8. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    There was a real powerful storm outside, just not at your house, but it was between you and the satellites up in the sky.
     
  9. Jul 7, 2013 #9 of 10
    dbowler35

    dbowler35 New Member

    2
    0
    Dec 20, 2009
    I have two 24's in the living room, signal dropping every so often on one but not the other so not weather related, anyone?
     
  10. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,436
    914
    Jan 10, 2008
    NY
    Try swapping this "bad" Receiver with one of your good Receivers. If the problem stays with the "bad" Receiver, you can be pretty sure it's defective. If the problem stays in its room, then something might be wrong with the satellite coax cable feeding that room. . Let us know what you find.
     

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