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Loss of even transponders on 101

Discussion in 'DIRECTV General Discussion' started by mikeny, Jul 5, 2012.

  1. Jul 5, 2012 #1 of 25
    mikeny

    mikeny Hall Of Fame

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    I've noticed lately that I'm getting frequent 771 errors even in good weather on certain channels and when I run the signal strength readings, they're all in the 90s for 99 and 103 but the 101 shows 0 for the even transponders on all receivers. The odd transponders are all all real high.

    Do you think it's a bad splitter, connection or LNB?

    I don't have the protection plan anymore.:eek2:
     
  2. Jul 5, 2012 #2 of 25
    LameLefty

    LameLefty I used to be a rocket scientist

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    Sounds like the LNB but hard to be sure. What kind of dish and switch do you have? Are you on a SWiM system, and if so, is it a separate SWiM module?
     
  3. Jul 5, 2012 #3 of 25
    mikeny

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    Yes, it's a SWM LNB. There are 2 splitters: a 4-way & a 2-way feeding 3 HR24s, a H25 and a CCK. Thanks.
     
  4. Jul 5, 2012 #4 of 25
    LameLefty

    LameLefty I used to be a rocket scientist

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    If all your receivers are having the same issue, I think it's probably the LNB at the dish. Time for a service call unless you want to find a SWiM LNB online and try the swap yourself.
     
  5. Jul 5, 2012 #5 of 25
    Old_School

    Old_School Legend

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    I was having a issue yesterday like this one... when i would tune to local channels on my DVR i would get a 771 on tuner 2 there was not a cloud in the sky.... went away after a few minutes and so far(knock on wood) has not returned... i checked to make sure all the connections where tight and im all good there. IIRC, my locals are on the 103 bird.
     
  6. Jul 5, 2012 #6 of 25
    skoobyd27

    skoobyd27 New Member

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    I have had the same issue start also in the last 5-6 days. Will get the 771 on tuner 2 randomly. Has happened on all receivers, but randomly.
    DTV coming out on Sunday to check on things.
     
  7. Jul 5, 2012 #7 of 25
    mikeny

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    It's random in my case too. Comes and goes frequently..
     
  8. Jul 5, 2012 #8 of 25
    Retro

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    I'm having same problem like on History ch 269 tonight, but only on my older HD DVR.
     
  9. Jul 6, 2012 #9 of 25
    Retro

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    Ok, since late yesterday, i had lost several channels, mainly even number ones on trans 101, like HGTV, History, Discovery, etc... We had a power outage yesterday due weather, so i figured that had something to do with it.

    After speaking with a CSR for a while, figured it out by checking the test channels at 9506-9510, that the problem was the BB converter. Changed it out and hooray we have a signal!!!! :hurah:

    So, if you have certain channels not showing up, this could be your problem...
     
  10. mikeny

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    That's great that you resolved it. I don't use BBC's.
     
  11. mikeny

    mikeny Hall Of Fame

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    It's currently out again and if a mod cares to edit it's actually the odd transponders that are out. I don't think it matters diagnostically. Channel 302, for example is showing "searching for satellite signal" on all the receivers.
     
  12. flaguy

    flaguy AllStar

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    Well, it is nice to know that we are not alone. We noticed Hallmark getting searching for satellite and when I started looking around, there were several channels with the same problem--notably Discovery, TLC, HGTV, Food. I thought there might have been shift in the dish because of nasty storm the other night or, God forbid, the trees are getting too tall. I guess there is something else causing this. I'm awaiting a service call this week.
     
  13. Retro

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    If you have an extra on, replace your b band converter on the back of your receiver... If you aren't using one, Directv will send you one for free. This was the reason why i lost those same channels..

    I don't know why the B Band converter went out, maybe because of a power surge, but it did happen after storm that caused power outage for a short time.
     
  14. LameLefty

    LameLefty I used to be a rocket scientist

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    You only need B-Band Converters if you're on a legacy (non-SWiM) system.
     
  15. dpeters11

    dpeters11 Hall Of Fame

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    Or have an 23 on a non SWM.
     
  16. P Smith

    P Smith Mr. FixAnything

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    H23/HR23 has wide-band Broadcom tuners (covering all three ranges: 250-750/950-1450/1650-2150), hence BBC [SUP2400] is not required.
     
  17. dpeters11

    dpeters11 Hall Of Fame

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    Actually, that's what I meant to say, you don't need one.
     
  18. P Smith

    P Smith Mr. FixAnything

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    Provided what, when and why answers.
     
  19. mikeny

    mikeny Hall Of Fame

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    My service call is Thursday 8am-12pm. It's ridiculous. They just drop from 90s to 0 at the drop of a hat on a clear day. It's in and out.

    [​IMG]
     
  20. flaguy

    flaguy AllStar

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    Mikeny, I just wanted to give you an FYI. We've had the same problem with losing some channels. A tech came today and he found the dish out of line. He adjusted it and we are getting great signal strength and all the channels are working like a charm. We also found out that the occasional loss of sound was because of the mis-alignment.
     

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