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Mac Users: EyeConnect Works with the HR20

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by machavez00, Jul 19, 2007.

  1. pjo1966

    pjo1966 Godfather

    341
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    Nov 20, 2005
    Reboot done. Now I'm back to where I was before I had to reinstall everything on my Mac... "There are no files in the folder."
     
  2. Canis Lupus

    Canis Lupus You make it, We break it

    4,722
    1
    Oct 16, 2006
    OK which folder is giving you the error? And is this the full activated copy of EyeConnect or the music only freeware?

    Also - if it's music, make sure you're trying to access non-DRM music.

    You might also try stopping and starting EyeConnect, and also deleting and readding iTunes etc from the "Content" tab.
     
  3. bobnielsen

    bobnielsen Éminence grise

    8,473
    92
    Jun 29, 2006
    Bainbridge...
    I really don't know what codecs are used. The files have a .mpg extension, but that probably isn't specific enough.
     
  4. slaz55

    slaz55 Legend

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    Sep 22, 2006
    Does anyone know if there is something in particular to look for to trouble shoot my disconnect issues. I've been down this road so many times I just thought maybe someone on the Mac side who has sustained a connection could share their secrets. I talking about share settings maybe routing tables or network settings. I have had such sporatic connection issues I don't know what to do but reboot the HR20.

    I have a SBC adsl service with pppoe on the modem and connected to a Linksys WRT54G router accepting DHCP from the modem. My Mac network is setup as a static IP 192.168.1.5 with my WRT54G address setup as the router with a static IP 192.168.1.1. The wireless connection to the HR20 is through a Linksys WET54G it is also setup as a static connection which I can always connect to through my browser. Now for the HR20 I also have that set as a Static IP of 192.168.1.114 and my WRT54G router as my gateway. The routing tables show my connection to the HR20 192.168.1.114 is constant no matter if the HR20 is responding or not. After reboot I can connect and search folders, but it never will stay connected, sometimes its 5 minutes sometimes its 24 hrs. I can always connect to the bridge and I never have any problems downloading VODs from the HR20. So thats where I'm at.... oh ya I'm using Eyeconnect 1.5.1 and am running system 10.4.10. Another issue is seeing iPhoto folders it never shows any images in iPhoto, I know this is an issue with Eyeconnect but any information on this would also help. By the way I can see images with Twonky but its way to slow.
    I'm just looking for someone who seems to have solved the network issue so I can rule that out.
    I know.... you feel my pain :)
     
  5. pjo1966

    pjo1966 Godfather

    341
    0
    Nov 20, 2005
    Full licensed version and I get the same message in Pictures and Music.
     
  6. Canis Lupus

    Canis Lupus You make it, We break it

    4,722
    1
    Oct 16, 2006
  7. Canis Lupus

    Canis Lupus You make it, We break it

    4,722
    1
    Oct 16, 2006
    Have you tried changing your network to a DHCP network? This way IPs will get assigned to devices by the router. Maybe that would help them maintain connections instead of potentially having interrupted ones when their static and something goes into Sleep/Standby/Hard Drive Spindown etc.

     
  8. slaz55

    slaz55 Legend

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    Sep 22, 2006
    I would go with dhcp but the WRT54G router tends to have issues with Mac as a dhcp server. I've found setting the Network to Automatic has made my internet connection on the Mac very erratic. I know its a Linksys and the pppoe on the modem issue. I also like to know what IP address my Bridge and HR20 are at. I don't have my Mac set to sleep at all and I have turn on all my share setting such as iTunes and iPhoto on. The funny thing is I've actually had Media Sharing for 24hrs now or since my last message but I know it won't last.
     
  9. Canis Lupus

    Canis Lupus You make it, We break it

    4,722
    1
    Oct 16, 2006
    Hmmm - ok. I have an ActionTec router and DHCP plays fine with 2 Macs. Plus the IP addresses never actually change. Dunno if they would renew leases or dynamically change but mine haven't since I set them up.
     
  10. slaz55

    slaz55 Legend

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    0
    Sep 22, 2006
    I just noticed after logging into the bridge that the HR20 is using the same MAC address as the bridge, also when I logged into the bridge I lost my connection. Is this normal and shouldn't the HR20 use it's own MAC address, I don't have the bridge set for MAC cloning nor do I think I should. I think this may be it. Can I add the HR20 MAC address to the routing table somehow?

    Routing tables

    Internet:
    Destination Gateway Flags Refs Use Netif Expire
    default 192.168.1.1 UGSc 52 5 en0
    127 localhost UCS 0 0 lo0
    localhost localhost UH 9 4683 lo0
    169.254 link#4 UCS 0 0 en0
    192.168.1 link#4 UCS 3 0 en0
    192.168.1.1 0:18:f8:4d:58:f UHLW 53 156 en0
    192.168.1.5 localhost UHS 0 50 lo0
    192.168.1.114 0:18:f8:66:71:92 UHLW 1 8250 en0 1071
    192.168.1.226 0:18:f8:66:71:92 UHLW 0 220 en0 646
     
  11. Canis Lupus

    Canis Lupus You make it, We break it

    4,722
    1
    Oct 16, 2006
    Do you mean IP address? A MAC address is always exclusive to the device.

    If so, then yes that would be not good. ;)

    Can you just use the advanced settings on the HR and change the IP address?

    Again with DHCP, it assigns an address so you don't have conflicts.

    I don't know enough about routers to answer that part of your question :(
     
  12. slaz55

    slaz55 Legend

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    0
    Sep 22, 2006
    I don't think the IP address really has anything to do with it, I always see the HR20 IP address no matter what IP is in there. I think DHCP would be best but I just have a heck of a time with my Mac when the router is set to serve dhcp. I just don't know if going to DHCP with change the MAC address issue. By the way Canis Lupus it always nice to see active discussions about the Mac side, we are sometimes talking apples and oranges this board when it comes to Media Share.
     
  13. blondago

    blondago AllStar

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    Oct 17, 2007
    no i didn't canis. if it worked when it was plugged right into the back of the mac i would....but it doesn't even do that. i'm not throwing any more money into it. just gonna wait till they start fixing it.
     
  14. blondago

    blondago AllStar

    87
    0
    Oct 17, 2007
    hey slaz.....i was having the same issues as you a couple weeks back. I was running DHCP tho. Eyeconnect doesn't connect for me anymore, and twonky connects every time i reboot the hr, but only stays connected for 33 mins. If you find out anything, pppllleeaasssee post, thanks alot. As far as eyeconnect is concerned, they trouble shooted with me for about a month...i even sent them my system profiler and plenty of screen shots, and they say that it has to be in the hr20, so i'm just waiting....
     
  15. slaz55

    slaz55 Legend

    126
    0
    Sep 22, 2006
    blondago, just switched everything to DHCP to check it out and the HR20 still will not use its own MAC address. Same here about the reboot, it runs for a little while then shuts down. I couldn't get the HR20 to except a DHCP address, ran the setup and it just defaults back to some IP and subnet. I must admit though I did have it running for over 24 hrs. Eyeconnect is buggy also I purchased it thinking that was the reason I couldn't get iPhoto and sure as heck it didn't matter so I just made a donation. Twonky does work by the way but it's toooooo slow.
     
  16. bobnielsen

    bobnielsen Éminence grise

    8,473
    92
    Jun 29, 2006
    Bainbridge...
    Yes, the HR20 has its own MAC address. You should double check the bridge configuration, it shouldn't do that.
     
  17. slaz55

    slaz55 Legend

    126
    0
    Sep 22, 2006
    bobnielsen, I've got something strange going on. I've switched over to DHCP and set the router up to server DHCP but when I check my routing tables they are different from the Mac and the Linksys router. The Linksys is setup fine and the routing tables look correct for DHCP it sees the HR20 perfectly, but when I check the Mac routing table its not right
    it is using the IP address I gave the HR20 but it's using the bridge MAC address. Here are the routing tables.

    Linksys Router
    DHCP Active IP Table
    DHCP Server IP Address: 192.168.1.1
    Client Host Name IP Address MAC Address Expires
    Morgan 192.168.1.100 00:11:24:7c:31:f0 23:17:25
    192.168.1.102 00:18:f8:66:71:92 22:58:59
    DIRECTV-HR20-C9C9B2 192.168.1.101 00:50:94:c9:c9:b2 22:33:24

    My Mac
    Routing tables

    Internet:
    Destination Gateway Flags Refs Use Netif Expire
    default 192.168.1.1 UGSc 18 4 en0
    127 localhost UCS 0 0 lo0
    localhost localhost UH 11 3096 lo0
    169.254 link#4 UCS 0 0 en0
    192.168.1 link#4 UCS 4 0 en0
    192.168.1.1 0:18:f8:4d:58:f UHLW 18 1112 en0 1064
    192.168.1.100 localhost UHS 0 26 lo0
    192.168.1.101 link#4 UHRLW 1 6 en0 18
    192.168.1.114 0:18:f8:66:71:92 UHLW 1 465 en0 956
    192.168.1.226 0:18:f8:66:71:92 UHLW 0 315 en0 843

    Somethings wrong here
     
  18. ColdCase

    ColdCase AllStar

    58
    0
    Sep 10, 2007
    I tried to search but did not find anything similar to this.
    I have a HR21 and have connected to a MAC running a recently downloaded demo version of eyeconnect 1

    I can see pictures and some video. Whenever I try to play audio I just get a hiss or garbled sound. I've tried mp3 and acc/mp4. When I turn the transcodes off in eyeconnect, the HR21 says it cannot read the file.

    Perhaps I haven't sampled enough audio files, how would I create one from a CD that should work, just to check it out.

    Any ideas?
     
  19. machavez00

    machavez00 Hall Of Fame

    3,740
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    Nov 2, 2006
    Phoenix,...
    1.5.1 is the current release and support audio including non DRM AAC/MP4
     
  20. bobnielsen

    bobnielsen Éminence grise

    8,473
    92
    Jun 29, 2006
    Bainbridge...
    I just let iTunes import a CD to its library and then Media Share will play it. I have it set to do MP3 encoding but some others work also.
     

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