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Minor annoyance with 921 playback/stop/start new playback

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Skyburn, Jul 17, 2005.

  1. Skyburn

    Skyburn Cool Member/Supporter DBSTalk Gold Club

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    Nov 30, 2004
    I've seen an intermittent, although oft-encountered, problem with my 921, seemingly since 215.

    Reproduce:

    . DVR menu - then highlight a program, select Start Over.
    . Watch above program; at end, hit the stop button on the remote.
    . Back at the DVR menu, select previously watched program, and erase it.
    . When erase is finished, select another program to start playback, select Start Over.
    . At this point, my 921 sits there for upwards of 30 seconds...sometimes longer. Finally it gets going and starts playback of program #2.

    I've learned to just wait for it to start playing, but when it first happened, it was so odd, that I started doing things like hitting "Cancel" on the remote and the Guide button because I thought it just wasn't taking the command to start over. I even when so far as to hit the power button to put the 921 in standby then turn it back on. In any case (cancel/guide/standby), the program eventually starts playback. Seems odd. Maybe this has been posted before, sorry for that if it has.

    - Joe
     
  2. AVJohnnie

    AVJohnnie Icon

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    Jul 27, 2004
    I first noticed this issue after the L213 update. Though I haven’t had it happen since getting L215, it sounds like it is still with us. :rolleyes:
     
  3. dishbacker

    dishbacker Godfather

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    Jun 15, 2004
    I've done 2 power button reboots this weekend due to the slow response in the DVR menu as described above by Skyburn. It showed up every once in a while with L213 and has shown up a lot more frequent with L215.
     
  4. lpickup

    lpickup Legend

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    Jul 12, 2005
    Oh, thank you for posting this! I have had this problem forever (okay, let me define forever--I've noticed it happening for at least the past 9 months). I can confirm that it is happening at L215 (it just happened last night) and it happened well before L213. I have never been able to determine the pattern as to when this happens or not--it appeared intermittent to me, but perhaps it is triggered by erasing a program as is described above. By the way, for me, it doesn't matter whether you Start Over or Resume. You get the delay either way.

    I called this in one time (as part of a long list of complaints) and I was told it was a normal delay in accessing the program (even though at other times there is no delay!)

    Very annoying for sure!

    ...Lance Pickup
     
  5. Allen Noland

    Allen Noland New Member

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    Apr 23, 2002

    If I can duplicate it tonight I will send it in as a bug on the current beta.
     
  6. leemathre

    leemathre Legend

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    Sep 25, 2003
    This is very dificult to duplicate since it is very random. I see it everyday on each of my 921's, but I never know when it will happen. Also, I have never seen it happen more than once per session. It started happening under L213 and was reported in several threads. The difference now, is that the delay seems to be shorter under L215.
     
  7. Allen Noland

    Allen Noland New Member

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    Apr 23, 2002

    Let me ask this. Are you deleting an SD or HD program?
     
  8. leemathre

    leemathre Legend

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    Sep 25, 2003
    For me, it is always SD.
     
  9. Allen Noland

    Allen Noland New Member

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    Apr 23, 2002
    Are there any timers recording when this happens?
     
  10. leemathre

    leemathre Legend

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    Sep 25, 2003
    Not for me. I seldom watch a recorded program while I am recording another. Not that I do that intentionally, it just works out that way most of the time.
     
  11. lpickup

    lpickup Legend

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    Jul 12, 2005
    Not usually in my case.

    ...Lance Pickup
     
  12. Allen Noland

    Allen Noland New Member

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    Apr 23, 2002
    I haven't ever seen this happen. And I often do watch several episodes in a sitting. Meaning, I'll record several episodes of a program and watch 3 or 4 in an evening. I almost always delete an episode when I'm done watching it, then immediately start the next episode.

    But I will keep an eye out for his problem.
     
  13. lpickup

    lpickup Legend

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    Jul 12, 2005
    Thanks Allen. It's not something you can miss! Whenver it happens my first instinct is that the UHF remote simply did not register--but repeated attempts yield nothing. BTW: the receiver does appear to queue whatever key presses you have done, so, for example, if you hit Guide or DVR or any other button that actually does something while viewing a program, it will do it immediately after starting the program. Therefore I have become accustomed to just hitting Select and maybe up/down to test whether it simply didn't receive the remote code or whether it's in its "delay" mood.

    ...Lance Pickup
     
  14. Skyburn

    Skyburn Cool Member/Supporter DBSTalk Gold Club

    73
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    Nov 30, 2004
    In the most recent case, I had 4 episodes of Jeopardy (SD) that I sat down to watch. On at least 2 occasions when doing stop-erase-SelectTheNextOne-StartOver, the DVR menu hung for 30-45 seconds, then started the playback.

    As far as I know (for sure this last time) I don't/didn't have anything recording in the background.

    Haven't paid enough attention in the past (except this last time) to whether the recordings I was watching/erasing were SD or HD, but I record mostly SD, so I'd say it's probably mostly SD.
     
  15. Skyburn

    Skyburn Cool Member/Supporter DBSTalk Gold Club

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    Nov 30, 2004
    Also, like has been said, this is pretty intermittent for me. Even with my 4-episodes-of-Jeopardy sitting, it happened a couple of times, but not every time.
     
  16. lpickup

    lpickup Legend

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    Jul 12, 2005
    Here is some good hard data on this problem...repeatedly happened to me tonight:

    1) The receiver started in Standby (okay, I've started putting it into Standby more often). No events were recording.

    2) I turned on the receiver and hit DVR and selected a program to watch. In case it matters, the program was from the end of April/early May: 4/28-5/4 timeframe (sorry, wasn't paying close attention to the date).

    3) The program was protected. My choices were Resume or Start Over. I hit Start Over. >30 second delay before the program started.

    So note that this was NOT preceded by a program erase. It was literally the first thing I did after turning the receiver on.

    After watching this program, I erased it and went to another program, hit Start Over and got another delay.

    And now here's a new one:

    By the time I was finished watching my shows, a timer fired. It's probably a CSI:Miami timer, but the show recording was Rock Star:INXS. Since I didn't want this program, I went to DVR, selected the recording program, and hit Stop. Delay (I don't usually see it here, but I also don't do this often). After about 30 seconds, the unit finally responded and the recording was stopped.

    ...Lance Pickup
     
  17. dishbacker

    dishbacker Godfather

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    Jun 15, 2004
    Same behavior here... commands queue up. After about 30 seconds the box starts to respond and bounces through the commands.

    I think this has something to do with using the stop button on the remote instead of letting a program run till its end (or f-fwd to the end) and then doing some erase operation.
     
  18. Skyburn

    Skyburn Cool Member/Supporter DBSTalk Gold Club

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    Nov 30, 2004
    Good point - I think I've only seen this happen after I actually hit the Stop button on the remote -- something I do often, right after the show is over, but before the end of the recording. It always stops right away and comes back to the DVR menu, but then the erase/select/start over sequence leads to the long delay before the next recording starts playback.

    I'll try to let the recordings go to the end and stop on their own in the interest of data gathering and see if that stops the problem.
     
  19. lpickup

    lpickup Legend

    102
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    Jul 12, 2005
    I woulda believed this except read my post tonight. I got the delay after merely bringing the receiver out of standby, hitting DVR, selecting my program and hitting Start Over. I didn't hit Stop at all.

    ...Lance Pickup
     

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