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Missing logos

Discussion in 'DIRECTV General Discussion' started by tulanejosh, Jul 20, 2012.

  1. Jul 20, 2012 #1 of 195
    tulanejosh

    tulanejosh Godfather

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    M missing some channel logos. Tcm hd, disney jr, destination america, the hub, axs tv, and a few others. Not a bug deal but curious what I can do to force a download if the logos?
     
  2. Jul 20, 2012 #2 of 195
    Lucid504

    Lucid504 Legend

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    Well TCM just got added in hd it takes awhile to get a logo for thats its not going to have a logo for a few weeks.. Also AXS just changed to that name this month it usually takes quite awhile to update the logo a few weeks. For the rest i dont know whats going on.
     
  3. Jul 20, 2012 #3 of 195
    wilbur_the_goose

    wilbur_the_goose Hall Of Fame

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    No way to force a logo download that I know of.
     
  4. Jul 20, 2012 #4 of 195
    RunnerFL

    RunnerFL DIRECTV A-Team

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    TCM HD just got added, Disney Jr just got added, AXS TV just changed their name. I'm not sure about the others but I'm betting they are either new or just changed their name.

    New logos don't come out the instant a channel is turned on or they change their name, never have, never will. You have to give them time.
     
  5. Jul 20, 2012 #5 of 195
    RunnerFL

    RunnerFL DIRECTV A-Team

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    No, there's not. It would take a firmware update I believe because they aren't in the guide data.
     
  6. Jul 20, 2012 #6 of 195
    Rich

    Rich DBSTalk Club DBSTalk Club

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    Does TCM still have commercials? I used to watch it quite a bit years ago, but they started showing commercials and I lost interest.

    Rich
     
  7. Jul 20, 2012 #7 of 195
    RAD

    RAD DIRECTV A-Team

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    Dripping...
    They run 'commercials' for products tied into movies, but only between movies, movies aren't interrupted for commercials.
     
  8. Jul 20, 2012 #8 of 195
    Old_School

    Old_School Legend

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    PA
    The Hub is only a few months old too IIRC.
     
  9. Jul 20, 2012 #9 of 195
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Most likely they will come in the next major national release.
     
  10. Jul 20, 2012 #10 of 195
    tonyd79

    tonyd79 Hall Of Fame

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    All movies are 100% uninterrupted and uncut and almost always, always, always OAR.

    What commercials do you think you remember.
     
  11. Jul 20, 2012 #11 of 195
    bwaldron

    bwaldron Impossible Dreamer

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    I think Rich was perhaps confusing TCM with AMC.
     
  12. Jul 20, 2012 #12 of 195
    Xsabresx

    Xsabresx Icon

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    We've had The Hub for at least 2 years.
     
  13. Jul 20, 2012 #13 of 195
    RunnerFL

    RunnerFL DIRECTV A-Team

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  14. Jul 20, 2012 #14 of 195
    Xsabresx

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    I was just coming to edit it to 18mos. Regardless it is much much more than "a few months old"
     
  15. Jul 20, 2012 #15 of 195
    RunnerFL

    RunnerFL DIRECTV A-Team

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    Agreed, and the only reason I know it hasn't been 2 years is because I knew nothing about the channel when I replied earlier and decided to look it up.
     
  16. Jul 20, 2012 #16 of 195
    Jimmy 440

    Jimmy 440 Hall Of Fame

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    Monmouth...
    I also noticed that "D" hasn't gotten a logo for SNY ch 639 either and they have been up for several years.
     
  17. Jul 20, 2012 #17 of 195
    tulanejosh

    tulanejosh Godfather

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    well at least its not just me.
     
  18. Jul 20, 2012 #18 of 195
    Sea bass

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    I believe the logos do come through the guide data...with my HR24 anyway...I would like to see the named channels and the Cinemax logos updated. I like the logos!
     
  19. Jul 20, 2012 #19 of 195
    RunnerFL

    RunnerFL DIRECTV A-Team

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    The logos are not in the guide data. If you reboot twice in 30 minutes, which flushes the guide data, you'll see they are still there.

    The logos are in a supplemental download that comes with a firmware update or the firmware itself.
     
  20. Jul 20, 2012 #20 of 195
    maartena

    maartena Hall Of Fame

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    A thing re: logos: - DirecTV does not own the right to publish the logo's on their systems, the logo's are copyrighted and owned by each individual TV station or their parent company, and those companies would have to give consent to allow DirecTV (or any other carrier/system) to carry their logos.

    Additionally, the company would have to provide the logo. This probably has to be done in a certain format, resolution, etc. Not a really big deal of course from a technical point of view (take the SVG file, save as...) but someone actually needs to do it and then provide the file to DirecTV.

    If a company does not give consent and/or does not provide the logo, DirecTV cannot add it. Now, I can't think of a single reason as to why they would not, but this still needs to happen.

    If you have the HD guide (which most should have) you get a large icon for many programs too, e.g. in your recorded list. These are provided by the television company as well, who IN TURN may have to get those from the actual production company.

    So if a logo is missing.... it could have many different reasons. Hell, it may even be a very small footnote in a large carriage contract for all I know. :D
     

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