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Missing logos

Discussion in 'DIRECTV General Discussion' started by tulanejosh, Jul 20, 2012.

  1. Aug 7, 2012 #61 of 195
    ep1974

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    Thanks for the new info. Hope we all receive the download soon.
     
  2. Aug 7, 2012 #62 of 195
    Sea bass

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    Thanks for the info! Should the Additional Software download be listed in "History" like the firware is?
     
  3. Aug 7, 2012 #63 of 195
    RunnerFL

    RunnerFL Well-Known Member

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    That's a really good question. Since I've only seen it during a firmware update I've never checked. Does your history show anything?
     
  4. Aug 7, 2012 #64 of 195
    Sea bass

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    No it isn't there...went back as far as possible. Again thanks for the info. I like how this works for the HR vs. the R15 as they definitely need a firmware upgrade to get new logos.
     
  5. Aug 7, 2012 #65 of 195
    RunnerFL

    RunnerFL Well-Known Member

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    Yeah, they can also update interactive content with the "Additional Software" download.
     
  6. Aug 8, 2012 #66 of 195
    ep1974

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    Still no TCM HD logo or the other ones mentioned earlier. Anyone get updated logos recently? Wonder when they will send the update out?
     
  7. Aug 8, 2012 #67 of 195
    Sea bass

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    Mising logos: NFL HD, the LOGO logo, & NASA. I've never seen a NASA logo on any receiver.
     
  8. Aug 8, 2012 #68 of 195
    Laxguy

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    Did you try the Guide flush I posted earlier? It may possibly work to trigger a call to get the supplemental download. And it may do nothing except rebuild your Guide, so have some patience to allow it to do so. Mine always fills in the proximate 3-5 hours almost immediately, longer the further out you go.
     
  9. Aug 8, 2012 #69 of 195
    ep1974

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    I did a restart twice like you mentioned. Still no logos for TCM HD, DEST AMERICA HD or NFL NETWORK HD, etc. Any other suggestions? Does Directv send the downloads out at random (zipcodes) or does the type of receiver we have make a difference? Thanks again.
     
  10. Aug 8, 2012 #70 of 195
    Sea bass

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    I don't think anyone has NFL Network HD logo right now.
     
  11. Aug 8, 2012 #71 of 195
    RunnerFL

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    All you're doing by a double restart is flushing your guide cache. You're not triggering any download. I haven't seen anything on who gets the download and when. You'll just have to be patient and wait.
     
  12. Aug 8, 2012 #72 of 195
    skinnyJM

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    What RunnerFL just said above, plus sometimes not all on same account at same time. I have one DVR with the new logos, one without.
     
  13. Aug 8, 2012 #73 of 195
    jamieh1

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    Some new logos added. Lifetime HD, E!HD, TCMHD, Destination America HD, Disney Junior, Axstv
     
  14. Aug 8, 2012 #74 of 195
    tonyd79

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    Just in time for Disney jr HD.
     
  15. Aug 8, 2012 #75 of 195
    Sea bass

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    What is your receiver model?
     
  16. Aug 8, 2012 #76 of 195
    ep1974

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    Thanks. I will be patient as you suggest.
     
  17. Aug 9, 2012 #77 of 195
    tonyd79

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    Where do logos show up? Info banner and Quicktune. Anywhere else?
     
  18. Aug 9, 2012 #78 of 195
    ep1974

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    Just in the giude itself when a new channel is being promoted.
     
  19. Aug 9, 2012 #79 of 195
    tonyd79

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    You mean the banner ads?
     
  20. Aug 9, 2012 #80 of 195
    ep1974

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    Yes.
     

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