Hi everyone, so here's my situation. My VIP622 has been working very happily with my VoIP phone, Sunrocket. It was able to call out, download my bill, etc. So some of you may know that Sunrocket went out of business a couple of days ago and service went dead. The VIP622 popped up with the message saying I need to connect it to a phone line. That's fine and to be expected. I switched my VoIP service to a new company called ViaTalk, and reconfigured my existing Sunrocket phone adapter to the new service. The new configuration works fine and I'm able to make calls. The problem is, the VIP622 is telling me that it can't find a dial tone (when I do Diagnostics->Connection). I've checked the line and even plugged a regular phone using the cable feeding into the VIP622, and there's a dial tone. I've restarted the VIP622, and even unplugged/replugged the power, and the same thing. I also have a Vonage account which also works. I plugged the VIP622 to the Vonage box, and I'm getting the same error message. Now before anyone suggests that VoIP doesn't work for modem or fax calls, I don't think we've even gotten that far yet. As of right now, the VIP622 doesn't detect a dial tone to even begin making a call. Did the modem just die? What do you guys think?