1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Monthly Bill getting out of hand.. help

Discussion in 'DIRECTV General Discussion' started by neastguy, Apr 3, 2012.

  1. coldsteel

    coldsteel Hall Of Fame

    1,984
    0
    Mar 29, 2007
    Top 200, 722, 612, DVR fee, HDFFL = $76 a month before any discounts. Keeps those 4 channels you mentioned. If you drop NFL, make it $61 a month before discounts. No matter what rabid fanboys say, if it makes you happy, go for it.
     
  2. bigtom

    bigtom Legend

    136
    0
    Jan 23, 2009
    Is free HD not a discount? What requirements does it have?
     
  3. luckydob

    luckydob Godfather

    451
    0
    Oct 1, 2006
    Apples and oranges....in baseball if you get a hit 31 times out of 100 you get to be an all star...see what I did there? 3 points is just that, 3 points BETTER than Dish. Now, I am not a DirecTV apologist or fan boy, but it just seems you are trying to justify a point that does not exist about Dish being better with their D.I.R.T. As I always say in golf, what you score on any given hole is your score...no matter if you skipped it over the water or not.

    Seriously, go with the provider that you want. One that offers you what you need and at the cost you are willing to pay. If you do that you can't really go wrong, whether it is DirecTV or anyone else.
     
  4. Mojo Jojo

    Mojo Jojo Legend

    149
    1
    Mar 14, 2012
    If you are considering switching to Dish...just an option...

    TLC, Discovery, Food Network, and locals can be found in Dish Latino Dos (regular $44.99/month and eligible for HD Free for Life).

    For NFL Network, the Multi-Sport Pack w/Redzone can be added to Dish Latino Dos for an additional $9/month.
    [If you're into sports, DISH® Network gives it to you from all sides. With Multi-Sport Pack you'll enjoy NFL Network, NBA TV, NHL Network, Big Ten Network, Fox Soccer, FUEL TV, Universal Sports Network, over 20 Regional Sports Networks, the MLB Network, plus the critically acclaimed NFL RedZone. $9/mo with qualifying package. ]

    I am guessing that you have 3 TVs (as you said that you have 2 HD DVRs and 1 SD DVR with DirecTV) and would like the same setup. I was going to say that you could get a 722 and a 622. However, that would cost an extra $16/month for DVR service and an extra HD DVR receiver. Instead, I would suggest 3 HD Solos (211s). However, the upfront costs would cost you more, but in the long run, it would help you save money. You would also get 3 HD receivers without a monthly DVR fee. You would need 3 external hard drives for each receiver if you want to make each into a DVR. You would also need to pay a one-time $40 fee to turn all the receivers into DVRs.

    Another option would be to get the Hopper with Dish Latino Dos as you could get credited back for it with this package just like with America's Top 200 (which is regular $59.99/month). However, I believe there is a $10 DVR fee, and then, you would have 2 Joeys in addition to the Hopper. I believe 2 Joeys are $7/each. Therefore, that would be $14. The total equipment fees per month with this setup would be $24/month.

    Regular price: $44.99/month Dish Latino Dos with HD Dos Free
    $ 9.00/month Multi-Sport Pack w/Redzone
    $ 0.00/month primary HD Solo receiver
    $ 7.00/month HD Solo receiver
    $ 7.00/month HD Solo receiver
    TOTAL: $67.99/month + tax [$58.99/month without Multi-Sport Pack
    w/Redzone]

    1st Year price: $29.99/month Dish Latino Dos with HD Dos Free
    $ 9.00/month Multi-Sport Pack w/Redzone
    $ 0.00/month primary HD Solo receiver
    $ 7.00/month HD Solo receiver
    $ 7.00/month HD Solo receiver
    TOTAL: $52.99/month + tax [$43.99/month without Multi-Sport Pack
    w/Redzone]

    1st Year Freebies: Blockbuster @ Home free for 3 months
    HBO free for 3 months
    Cinemax free for 3 months
    Starz free for 3 months
    Showtime free for 3 months
    HD Free for Life
    I believe the Protection Plan is also included for free for 4 months.
     
  5. lparsons21

    lparsons21 Hall Of Fame

    4,293
    204
    Mar 4, 2006
    Herrin, IL
    I think you missed the point or I failed to be clear enough. The fact is that 69 and 66 are truly dismal by any metric. So it is more fair to say that one sucks and the other sucks slightly less..

    As to the dirt team, it is a great resource, but it is not a better one because it is used in forums that are not used by the vast majority of subscribers.
     
  6. cariera

    cariera Icon

    863
    1
    Oct 27, 2006
    He did mention that he has Showtime and HBO, so I figure with a Hopper and 2 Joeys he is looking @ $109.99 (without discounts). This is from the Dish website


    PRICING

    Monthly Charges
    HBO & Sho26.00
    America's Top 20059.99
    DVR Service6.00
    HD 200 Free ($10/Mo)0.00
    Whole Home DVR Service4.00
    Joey Receiver7.00
    Joey Receiver7.00
    109.99


    TVs
    TV# Room HD DVR
    1 1 - Living Yes Yes
    2 2 - Family Yes Yes
    3 3 - Master No Yes
    Receivers
    Hopper Receiver
    Joey Receiver
    Joey Receiver

    So it looks like the pricing is pretty comparable between DirecTv and Dish
     
  7. MarkG21

    MarkG21 AllStar

    73
    0
    Jan 3, 2010
    OP - You can probably reduce your bill $20-40 or more a month by calling the retention department.
     
  8. dueport

    dueport Mentor

    66
    0
    Dec 2, 2009
    Wow. I had no idea I could request the HD access credit - I've been on autopay from the start. I'm going to try this right away - it is an absurd fee to charge anyway. You mention having to call to request renewal of the credits - what is your pitch when you do that? Do you just say you want it renewed because your account is in good standing or do you threaten to leave? Do you have to do this credit renewal request just for your premium channel credits or do you also have to do this to maintain your credit for HD access?
     
  9. lesz

    lesz Legend

    218
    1
    Aug 3, 2010
    The HD access credit that many have is for 2 years. It first became available in June, 2010. So, in a few months, it will be expiring for many. I have been told by multiple CSRs above the first level that we should be able to call in June and have it renewed.

    With regard to credits for premium channels, my desire for premium channels is such that, if I can get them at a discount, I'll subscribe, but they aren't important enough to me that I'd pay full price. So, when the discounts expire, I call and say something like, "I've had a discount on Showtime that is expiring, and, if I can renew the discount, that would be great. If not, I'd like to remove Showtime from my programming". The first level CSR usually says that he/she can't renew the discount and transfers me to the department that handles premiums. When I get to that department, the CSR there immediately renews the discount. Some of the discounts, like the free Starz seem to always be available even without having to ask for them.

    It can also be good, periodically, when you have occasion to call in about something else, to ask if there are any promotional discounts available. Asking about discounts is a good idea especially if you are talking to a CSR in some department beyond the first level CSRs because they seem to have access to promotions that the first level CSRs don't. What discounts will show up as available to a customer depends on a number of factors, including account status. I've been a DIRECTV customer since 1994. My bills have always paid on time even before auto bill pay. Besides the programming discounts, I've also never had to pay for any equipment upgrades, service calls, etc., and, no, I do not have the protection plan.
     
  10. Mojo Jojo

    Mojo Jojo Legend

    149
    1
    Mar 14, 2012
    I did not notice the OP mention Showtime and HBO or already having a whole-room DVR setup with D*.

    The channels (locals, TLC, Food Network, and Discovery) the OP wants can be done with Dish Latino Dos (reg. $44.99/mo.) and Multisports Pack w/Redzone (reg. $9.00/mo. and can be dropped currently monthly without penalty...not sure if annual option is still available for discount of what one would pay monthly) for NFL Network; I have an earlier post in this forum about this. America's Top 200 is $15 more than Dish Latino Dos.

    In addition, I do not believe that the current setup the OP has with D* is whole-home. Therefore, the OP could get the Hopper or a 722(k) and 622, but these would be more costly monthly. I suggest (if the OP wants to pay upfront costs for optional DVR service) 3 HD Solo 211s for $14/month for three TVs (if one is an SD TV, it can still be connected by lowering the resolution to 480i....also great in the future if SD TV needs to be replaced with an HD TV). The only "downside" would be the upfront costs of the one-time $40 fee (but no $6 monthly DVR fee and who knows if that fee could increase...I believe D*'s DVR fee went up to $8/month) and three external hard drives (unless the OP has some lying around...the OP could have the option of adding them or not, too). This would allow the possibility for the OP to have 3 HD TVs (or access to the HD channels) and 3 DVRs. May not be considered "whole-home," but there would be a DVR for each HD TV.
     
  11. mikemyers

    mikemyers Legend

    234
    1
    May 19, 2010
    I've read up above where the sports channels add the most to the monthly cost of DTV. As someone who has zero interest in sports or ESPN, what is the absolute least expensive way to receive DTV right now? I believe my contract is either up, or almost up, and I don't want to extend it. I've read up above where if I switch to s Spanish plan, it doesn't include sports so the cost is lower? Does this still include the basic DTV programming in English?

    Because I'm going to have a very temporary antenna setup (if I can get it working at all) for the next couple of months, I'm not sure if I'll even be able to align it well enough to get all the HD programming. As I recall, it used to be fairly easy to do this with the old round dish and simply the basic programming - I got it working on my own, without any need for a DTV technician. Anyway, because of this, I will probably not even try to get the HD channels right now. For that matter, I have no need for local channels - they come in just fine using a regular antenna.
     
  12. mikemyers

    mikemyers Legend

    234
    1
    May 19, 2010
    I've read up above where the sports channels add the most to the monthly cost of DTV. As someone who has zero interest in sports or ESPN, what is the absolute least expensive way to receive DTV right now? I believe my contract is either up, or almost up, and I don't want to extend it. I've read up above where if I switch to s Spanish plan, it doesn't include sports so the cost is lower? Does this still include the basic DTV programming in English?

    Because I'm going to have a very temporary antenna setup (if I can get it working at all) for the next couple of months, I'm not sure if I'll even be able to align it well enough to get all the HD programming. As I recall, it used to be fairly easy to do this with the old round dish and simply the basic programming - I got it working on my own, without any need for a DTV technician. Anyway, because of this, I will probably not even try to get the HD channels right now. For that matter, I have no need for local channels - they come in just fine using a regular antenna.
     
  13. harsh

    harsh Beware the Attack Basset

    21,192
    183
    Jun 14, 2003
    Salem, OR
    Because the monthly programming fees are so much lower (even after the honeymoon), it is certainly worth looking into.
     
  14. dueport

    dueport Mentor

    66
    0
    Dec 2, 2009
    GREAT advice! Thank you for your help - I just got off the phone with D* and they gave me 12 months of free HD Access and 6 months of Showtime for free - and I signed up for 3 months of HD Extra Pack for free. Thanks again for you help! I may try your trick with HBO at some point - I'm curious, how the availability of these credits relates to your contract term. Are you under contract now? Are you better able to get these credits if you're not under contract or towards the end of your contract? I assume that when you get hardware for free you're accepting a contract extension right? My contract ends at the end of the year so I want to be smart about getting the best deal if I have to extend it (if I do at all)....thanks again!
     
  15. dpeters11

    dpeters11 Hall Of Fame

    16,322
    500
    May 30, 2007
    Cincinnati
    Set top boxes do carry a contract. Getting hardware like a Nomad doesn't. Programming doesn't carry a contract, except you must carry a premium for a month or else you have to pay a $10 fee. That's to prevent someone from just adding HBO for one night a week to watch a particular series and have it prorated.
     
  16. lesz

    lesz Legend

    218
    1
    Aug 3, 2010
    No, I am not under contract. Most often, my hardware upgrades have not resulted in a new contract. Most recently, DIRECTV had to replace a failing HR20. I requested that an installer came out, which should have given me a better shot at getting a new HR24 and not a refurb of an older DVR. Not only did the installer give me a new HR24, but DIRECTV gave me a new AM21 to replace the off-air functionality that I was losing by moving away from the HR20, and, when the installer was there, he also upgraded my system to a SWM and DECA system, which replaced the existing non-supported home network that I had been using. There was no charge for any of this, and none of this triggered a new contractual commitment. A few years ago, however, I do recall having DIRECTV replace an SD receiver with an HD DVR at no cost to me, and I think that one did trigger a new 24 month commitment. My guess would be that you have more of a chance of getting discounts if you are no longer under commitment. From reading what others have said, I believe that there is some maximum amount of total discounts that a customer can receive, and, again, that maximum can vary depending on the account status of the customer. Also, I think it can be an advantage to make requests for discounts and/or equipment upgrades after DIRECTV screws something up, which they will periodically do, with regard to billing, scheduling an installer appointment, etc. If the case is escalated to the case management department, the case management CSRs have more latitude with regard to what they can offer. The SWM and DECA upgrade that came with the HR24 and AM21 that I recently got came as a result of something that had been escalated to case management.
     
  17. Mojo Jojo

    Mojo Jojo Legend

    149
    1
    Mar 14, 2012
    The Family Package is $29.99/month (I do not believe this includes HD at the price). A list that I had saved (not sure if it is up-to-date) has the following channels in the package:

    293 BabyFirst TV *HD only
    374 BYU
    353 Bloomberg
    298 Boomerang
    350 C-SPAN
    351 C-SPAN 2
    376 Christian TV Network
    371 Church Channel
    230 DIY Network
    369 Daystar
    290 Disney Channel (East)*
    291 Disney Channel (West)
    292 Disney XD*
    448 Enlace Christian TV (Multi-sat equip)
    370 EWTN
    231 Food Network*
    348 Free Speech Television* HD only
    2068 GEM NET Filipino (Multi-sat equipment)
    363 Golden Eagle TV* HD only
    338 Gospel Music Channel
    449 HITN (2 or 3 LNB dish required)
    312 Hallmark Channel
    204 Headline News
    229 Home & Garden Television*
    240 Home Shopping Network
    368 Hope Channel
    294 The Hub
    364 Inspiration Network
    285 Investigation Discovery
    375 Link TV
    289 NASA
    378 NRB Network
    276 National Geographic*
    299 Nickelodeon (East)*
    300 Nickelodeon (West)
    302 Nicktoons Network
    301 Nick Jr.
    447 ONCE TV (2 or 3 LNB dish required)
    295 PBS KIDS Sprout
    275 & 317 QVC
    345 RFD TV
    284 Science Channel (The)*
    316 ShopNBC
    801-884 SonicTap Music (5)
    377 TCT Network
    303 TeenNick
    372 Trinity Broadcasting
    440 V-me (Multi-sat equipment required)
    362 Weather Channel (The)*
    373 Word Network
    367 World Harvest Television
    Local Network Channels

    *Sidenote in OP's wants: This pack only has Food Network (and does not include HD in the price or equipment fees) along with locals
    $29.99 Family Pack + $10.00 HD + $8.00 DVR service + $6.00 Receiver Fee + $6.00 Receiver Fee = $59.99/month for OP
     
  18. Mojo Jojo

    Mojo Jojo Legend

    149
    1
    Mar 14, 2012
    Okay. Back to the OP's wants. The OP wants locals, Discovery, TLC, Food Network, and NFL Network. Well, I did think about this again. Dish America ($34.99/mo.) has locals, Discovery, TLC, and Food Network, but Dish America Silver ($49.99/mo.) has what Dish America has along with NFL Network. The Dish America packages are considered "HD-only" packages (although I think the SD counterparts of the channels are still there). This means, however, that HD Free for Life cannot apply to them because they already have HD in them. I do find that the Dish America packages do not have as many channels as Dish Latino Dos, though.

    Regular price: $49.99/month Dish America Silver
    $ 0.00/month primary HD Solo receiver
    $ 7.00/month HD Solo receiver
    $ 7.00/month HD Solo receiver
    TOTAL: $63.99/month + tax [$48.99/month + tax for Dish America]

    1st Year price: $39.99/month Dish America Silver
    $ 0.00/month primary HD Solo receiver
    $ 7.00/month HD Solo receiver
    $ 7.00/month HD Solo receiver
    TOTAL: $53.99/month + tax [$38.99/month + tax for Dish America]

    1st Year Freebies:
    Blockbuster @ Home free for 3 months
    HBO free for 3 months
    Cinemax free for 3 months
    Starz free for 3 months
    Showtime free for 3 months
    HD Free for Life
    I believe the Protection Plan is also included for free for 4 months.

    *Note: Remember HD Solo 211 (k) receivers can be optionally turned into DVRs with a one-time $40 DVR conversion fee (covers all receivers capable of doing so) and your own external hard drive(s).

    Channel lineup cards:
    Dish America packages
    Dish Latino packages Page 1
    Dish Latino packages Page 2
    Sirius XM Music Guide (for Dish Latino Dos; not currently included in Dish America packs)

    Best of luck to you!
     
  19. Mojo Jojo

    Mojo Jojo Legend

    149
    1
    Mar 14, 2012
    OP's wants with DirecTV

    Select (reg. $44.99/month last time I checked) includes locals, Discovery, Food Network, and TLC.
    $44.99 + $10.00 HD + $8.00 DVR service + $6.00 Receiver Fee + $6.00 Receiver Fee = $74.99/month for OP

    Channels with Select (from the last list I found):
    265 A&E*
    311 ABC Family*
    293 BabyFirst TV *HD only
    374 BYU
    329 Black Entertainment TV*
    353 Bloomberg
    296 Cartoon Network*
    297 Cartoon Network West
    350 C-SPAN
    351 C-SPAN 2
    376 Christian TV Network
    371 Church Channel
    357 CNBC World
    355 CNBC*
    202 CNN*
    249 Comedy Central*
    327 Country Music Television*
    369 Daystar
    278 Discovery Channel*
    290 Disney Channel (East)*
    291 Disney Channel (West)
    448 Enlace Christian TV (Multi-sat equip)
    209 ESPN 2*
    206 ESPN*
    370 EWTN
    231 Food Network*
    360 Fox News Channel*
    348 Free Speech Television* HD only
    2068 GEM NET Filipino (Multi-sat equipment)
    363 Golden Eagle TV* HD only
    326 Great American Country
    449 HITN (Multi-sat equipment required)
    312 Hallmark Channel*
    281 HD Theater* HD only
    306 HDNet* HD only
    204 Headline News
    269 History Channel, The*
    271 History International
    229 Home & Garden Television*
    240 Home Shopping Network
    368 Hope Channel (multi-sat equip)
    364 Inspiration Network
    313 Jewelry Television Network
    366 Jewish Life TV (multi-sat equip)
    280 Learning Channel, The*
    252 Lifetime*
    375 Link TV
    356 MSNBC*
    331 MTV*
    289 NASA
    378 NRB Network
    299 Nickelodeon (East)*
    300 Nickelodeon (West)
    447 ONCE TV (Multi-sat equipment required)
    275 & 317 QVC
    316 ShopNBC
    801-884 SonicTap Music (55)
    247 TBS Superstation*
    377 TCT Network
    101 The 101*
    245 TNT*
    372 Trinity Broadcasting
    273 TV Guide Channel
    242 USA Network*
    335 VH1*
    440 V-me (Multi-sat equipment required)
    362 Weather Channel (The)*
    373 Word Network
    367 World Harvest Television
    Local Network Channels

    Entertainment
    $54.99 + $10.00 HD + $8.00 DVR service + $6.00 Receiver Fee + $6.00 Receiver Fee = $84.99/month for OP

    Choice (would get you NFL Network)
    $63.99 + $10.00 HD + $8.00 DVR service + $6.00 Receiver Fee + $6.00 Receiver Fee = $93.99/month for OP

    You could try knocking $10 off for HD for 2 years. I am not sure which package is minimum for that offer (I am thinking Choice Xtra or whatever it is called now).

    DirecTV Channel Lineup Card
     
  20. Hoosier205

    Hoosier205 Active Member

    6,659
    14
    Sep 3, 2007
    Well, steering him towards Dish will just create more of a problem than he has already. He simply needs to call retention and see what his options are.
     

Share This Page