I love Directv but seriously, do they not care about their current customers and/or retaining them as customers? I guess that's why they still require either a 1 or 2 year commitment. That way when you move and call movers connection the technician can come out if he doesn't feel like performing the install Directv still gets paid. Now I know there are great technicians out there. But the one that came to set up my dish said it wasn't possible due to line of site. (there was even a dish already installed about 100 yards directly in front of where mine was going) As a result, after a grueling move, I then had to install my own slimline dish. I also did not receive any of what Directv advertises as "up to $500 worth" of free programming and equipment. I've been with Direct since the beginning (USSB) and if I wasn't such a sucker I would smarten up and switch to Prism TV. By the way, I'm watching right now after my own install and have a great signal. "Thank you for being a loyal Directv subscriber..."jokes on me.