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MRV Activated

Discussion in 'DIRECTV Connected Home' started by jeffshoaf, May 22, 2012.

  1. jeffshoaf

    jeffshoaf Icon

    641
    2
    Jun 17, 2006
    I have an HR-20 that's been connected to the internet via my wired home network for years. Haven't bothered to request mrv activation since I only have the one receiver, but I was watching TV this morning and hit the list button. Instead of my recordings, I got a message saying that mrv has been authorized on my receiver. I'm not complaining, but it seemed odd to me that I'd get authorized when I hadn't requested, especially when i'm running a non-dtv network.

    Had this happened to anyone else?
     
  2. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    That is a little strange, since MRV shouldn't even be able to be activated on your account unless you have at least 2 HD receivers (one is a DVR). If you really only have the one receiver, I would check your account on-line and make sure that you are not somehow being charged for MRV.

    With regard to you being on a non-DirecTV network, you can have MRV activated in an unsupported mode if you have an etherent network and are not set up for DECA.

    - Merg
     
  3. jeffshoaf

    jeffshoaf Icon

    641
    2
    Jun 17, 2006
    I do have an old hr-10 on my account, but he's dead and disconnected. I'll check my account.
     
  4. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Also, double-check on the receiver under Setup/Whole Home and see what it states about the Whole Home service.

    - Merg
     
  5. jeffshoaf

    jeffshoaf Icon

    641
    2
    Jun 17, 2006
    I checked my account on-line and it says i'm not eligible for whole home and i'm not being charged for it. Checked my setup and saw that I got a software update early this morning, so I assume the message I saw was due to the update.
     
  6. wahooq

    wahooq DBSTalk Club DBSTalk Club

    931
    1
    Oct 19, 2011
    Tulsa, OK
    yeah the update is causing that no worries
     
  7. LCollett

    LCollett Cool Member

    17
    0
    Oct 24, 2007
    I noticed the same thing on my HR20-700 after it got the software update. I then checked my HR24, and it was not authorized. I have never signed up for MRV. Both DVR's are etherent connected.
     
  8. John4924

    John4924 Icon

    606
    0
    Mar 19, 2007
    I received the same notice on my 3 HR20-700s. Am I going to be charged for this? If there is a charge for this, I did not authorize. Does anyone know what is going on?
     
  9. Balestrom

    Balestrom Legend

    215
    0
    Jan 12, 2007
    We also got a notice for both of our DVRs. Asked us to assign a name for our receivers. Out of curiosity, we did. Nothing happened. Went to Whole Home in the menu and it says we are not authorized, which wasn't a surprise since we never ordered.

    I assumed it was a function of the software update, but I am wondering if anybody knows why this is occurring?
     
  10. Go Beavs

    Go Beavs Hall Of Fame

    3,635
    58
    Nov 18, 2008
    Portland,...
    It's just a bug in the new SW. Like wahooq said, you shouldn't be worried about it.
     

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