1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the new DBSTalk community platform. We have recently migrated to a community platform called Xenfono and hope you will find this change to your liking. There are some differences, but for the most part, if you just post and read, that will all be the same. If you have questions, please post them in the Forum Support area. Thanks!

MRV and Homenetwork

Discussion in 'DIRECTV Connected Home' started by sstv, Mar 2, 2011.

  1. Mar 2, 2011 #1 of 15
    sstv

    sstv Legend

    256
    0
    Jul 30, 2006
    DALLAS TX
    Hi All
    I have an H23 and a HR24, LNB3 SWM and it works great. I "Broad Banded" both receivers with Cat 5 cable to my "2 WIRE" router and both receivers showed Network and Internet connected and worked OK.

    After reading Doug Brott's "Enabling MRV using your Home Network" I sent the E-Mail per D. Brott's instructions and received a reply telling me what nice guy I am but I have to call 1-800 xx to get MRV.

    I called DTV and started the process of finding someone that understood my request and thats not as easy as it sounds.

    I told the CSR'S that many people have done what I'am asking and that should not be a problem.
    I was told that my account has to show that the proper equipment was installed (DECCA) before MRV could be activated.

    I told the CSR that thru DBSTALK I knew of many CAT5 systems turned on and working but I was at a dead end.

    I was told that I would get a call back later this week and DTV would add a DECCA to my H23 and activate the MRV.

    Sounds good to me but I still would like to know why Cat5 is not a option.

    SSTV
    since 94
     
  2. Mar 2, 2011 #2 of 15
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    It should be an option, just be politely persistent.
     
  3. Mar 2, 2011 #3 of 15
    yankeevert

    yankeevert Cool Member

    20
    0
    May 17, 2008
    I have 3 DVRs connected to my router by cat5.I called DTV and asked what I needed to get MRV. She put me on hold and then came back and said I was ok to go.I have 2 HR21s and one HR20.In less than 2 minutes the system was working.I would call back again. You will eventually get someone to hook you up.I got it on my first try.
     
  4. Mar 2, 2011 #4 of 15
    The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Reply to the e-mail you received. It seems that sometimes the first reply is just the standard reply for those inquiring about MRV. In your reply, just reiterate that you want MRV enabled in the unsupported mode. You should get it that way.

    You can also check your account on-line and see if the WHDVR service is available to be turned on. If you can do it that way, that's obviously the easiest way to take care of it.

    - Merg
     
  5. Mar 2, 2011 #5 of 15
    Spicoli

    Spicoli This is only a test...

    219
    0
    Jun 7, 2006
    I went through 3 CSR's on Monday night including the tech dpt. and they couldn't get it to turn on. So I used the email link yesterday afternoon and just received an email back saying it was activated. I'll have to verify that when I get home tonight though.
     
  6. Mar 2, 2011 #6 of 15
    The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Yup. E-mail is the best way to get this done now.

    - Merg
     
  7. Mar 2, 2011 #7 of 15
    sstv

    sstv Legend

    256
    0
    Jul 30, 2006
    DALLAS TX
    Hi All
    Thanks for all the replies. The CSR said that the H23 Decca would be no charge, I think I will go with the Decca.

    SSTV
    since 94
     
  8. Mar 3, 2011 #8 of 15
    The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Just be aware that if you decide to go with using DECA on the H23 and the internal DECA on the HR24, you will not have Internet access for the receivers unless you also hook up a Broadband DECA. This would require another coax connected to the SWM splitter (you could just split the cable behind one of the receivers) and you would also connect the BB DECA to a ethernet cable that goes back to your router.

    - Merg
     
  9. Mar 3, 2011 #9 of 15
    armchair

    armchair Hall Of Fame

    1,188
    0
    Jul 27, 2009
    Merg is describing the Cinema Connection Kit http://support.directv.com/app/answers/detail/a_id/2993/~/directv-cinema™-connection-kit

    When ordering Whole Home DVR, it should be requested and also noted on your order found in your Directv account.
     
  10. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    It sounds like the OP is not really getting the official Whole Home DVR upgrade. I think the CSR is just shipping the OP a DECA since they have only a HR24 and H23 so they can use MRV.

    If they want to get Internet access without ordering the WHDVR upgrade (which would be $199), the OP can order a Broadband DECA via ebay for about $20.

    - Merg
     
  11. armchair

    armchair Hall Of Fame

    1,188
    0
    Jul 27, 2009
    Understood; DIY instructions would be necessary.

    I was offering its proper name, just in case it wasn't DIY. :grin:
     
  12. sstv

    sstv Legend

    256
    0
    Jul 30, 2006
    DALLAS TX
    Hi All
    Merg is correct, no internet. I tried the internet thing and did not use it enough to justify the hookup. Hooking up a deca to the H23 is very straight
    forward and I have reset the HR24 to turn its deca back on so everything should be good to go.

    SSTV
     
  13. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Just to let you know of some of the benefits of connecting to the Internet/home network are:

    - Ordering PPV via remote without the need of a phone line connected
    - TV Apps
    - VOD
    - MediaShare
    - DirecTV2PC app

    If none of that interests you, then you'll be fine without the BB DECA.

    - Merg
     
  14. poppagene

    poppagene AllStar

    56
    0
    Jul 20, 2007
    Or now that YOu've got the whole home dvr on your account you can unplug the deca and go back to connecting via Cat5 to your 2wire router. Set up networking with static ips and you're good to go.
     
  15. sstv

    sstv Legend

    256
    0
    Jul 30, 2006
    DALLAS TX
    Hi All
    The DECA went from free to $50 when DTV called back. I said thanks but no thanks and the CSR said my system could be activated if I should change my mind.

    I rehooked up the CAT5 cables to the "2 WIRE" router, called DTV and told them to turn it on and now everything is working just great. It took awhile but its worth it.

    SSTV
    since 94
     

Share This Page