Installer came yesterday to add a HR24-100 and MRV. My setup is HR20-700 x 2 HR24-100 x 1 MRV does not work though. 1 HR20 says it is ready to go but there are no other shared DVRs 1 HR24 says it is ready to go but there are no other shared DVRs 1 HR20 says it is not authorized when checking MRV status Both HR20s are on 03df HR24 is on 40d From the dish setup screen: Dish Type = 18: Slimline-5S (SWM) Switch Type = 01: SWM I tried to force the software update on the HR20s but no dice, they just redownload 3df. I have reset all the boxes. All boxes have different locations names and are shared out. Both HR20s have DECA boxes and all 3 lights are on. I have called Directv and had them send the authorization to the one box but no luck there either. The installer was very friendly and gave me his cell number. He is going to talk it out with his peers and see what they can come up with. He said he would try to swing by tomorrow once he finishes his assigned route. I would love to fix this myself though. I'd even be ok if I could just get the HR20s talking. Any help, is greatly appreciated. EDIT: Additional info from Guide+> Coax Network says: Active network interface is Ethernet Hence DHN tests can not be performed How can I change it to coax instead of ethernet? I am unable to change the switch or dish type(both are greyed out) which I think would the fix, at least to get the one HR24 talking to the authorized HR20.