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Discussion in 'DIRECTV Connected Home' started by bosoxfan, Dec 16, 2011.
"and now you see", why I worded my statement as I did.
The typical MRV upgrade is $199. They sometimes also charge $50 for the tech visit. As mentioned already, the MRV upgrade is to upgrade all your receivers to SWM compatible and also your dish if it is not HD or SWM compatible.
With 2 DVRs and 3 receivers (7 tuners), that will mean that you are upgraded to a SWM-LNB, which allows only SWM compatible receivers. In your case, your HR2x receivers are fine. However, your HD receiver and 2 SD receivers are not SWM compatible. The upgrade cost covers the cost to swap out the HD receiver with a H2x receiver. That receiver needs to be swapped out as the one you have is not SWM compatible. The SD receivers will only be swapped out for D12 receivers, which are SD SWM compatible receivers. Since you want to upgrade them to HD, you are then being charged $99 per receiver for the upgrade.
It's possible that if you play CSR roulette, you might be able to get a better deal. Your other option is to do the MRV upgrade without the SD receiver upgrades. It's possible that down the road, you might be able to get HD receiver upgrades for free. Just be advised that anytime you upgrade those receivers to HD that you will end up with a new 2 year commitment.
That's very good information. So continuing the DTV strategy, let's see:
To upgrade to SWiM, their going to have to upgrade my H10 anyway, that should be part of the 199 deal. They appear to be willing to do one HD upgrade of my SD's for 49. So if I were willing to live with one SD receiver, shouldn't I be back to the $249 price tag?
The last CSR was not especially pleasant and actually kind of cranky. Bad day? Seems like if I could get a good knowledgeable one, I could plead my case above and get to SWiM, if not MRV.
Think I'll give it one more CSR spin tomorrow and see where that goes.
You cannot just place an order for SWM you would need to place an order for WHDVR.
The H10 hasnt been able to receive any HD from the sat in over 2 years....its strictly an OTA HD device now....in fact there was a great swap out program that is LONG since over that you should have taken advantage of when they made the switch to MPEG4
I don't think they are charging you $50 to upgrade the one SD receiver to HD. My guess is that they are charging you the $50 for the tech visit or for the swap out of the H10 as it is so old now. You are then being charged $100 for each of the SD receivers to be upgraded to HD, hence the $450 total cost.
And as mentioned, upgrading to SWM cannot be ordered stand-alone. You either need to upgrade to Whole Home to be converted to SWM or in your case add a DVR to give you 9 tuners, which will force a SWM16 install.