1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

MRV & VOD Install - How To Get Best Price?

Discussion in 'DIRECTV Connected Home' started by tenn_, Mar 1, 2012.

  1. Mar 1, 2012 #1 of 14
    tenn_

    tenn_ Mentor

    47
    0
    Sep 19, 2010
    I've been a DTV customer for at least the last 15 years with a 6 month break due to a move to another state, been a steady customer for the last 3 years. We have two HD DVR's and two HD receivers now and would like to get MRV and VOD services.

    Can anyone comment on what we should expect to pay for the install and if there is a preferred approach and phone number to use that might produce the best results (lowest install price)?

    Thank you.
     
  2. Mar 1, 2012 #2 of 14
    The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    The only thing you can do is call up and see what they offer you. You might be able to haggle a little bit, but if you don't like what you get there's not much you can do. You can try CSR roulette, but that hasn't really worked much lately.

    The standard price for the Whole Home Upgrade is $199, which includes swapping out the dish and installing and DECAs and the CCK for Internet connectivity. Some people have also been charged an additional $49 for the truck roll. While some people have gotten the upgrade for free, most pay at least something. The typical amounts of the discounted cost would normally be $49, $99, or $149.

    - Merg
     
  3. Mar 1, 2012 #3 of 14
    David Ortiz

    David Ortiz Save the Clock Tower!! DBSTalk Club

    2,427
    75
    Aug 21, 2006
    Fresno, CA
    As an alternative, if you are interested at all in the HR34, you would probably get a great deal on the MRV/VOD install because it is necessary for the HR34.
     
  4. Mar 2, 2012 #4 of 14
    dh650

    dh650 New Member

    6
    0
    Jun 4, 2007
    D* gave me the Whole Home Upgrade for only the $49 truck roll fee, and I just had it done today. After receiving the initial quote from the customer service rep yesterday, I nicely asked if I could get a better deal since I'm a long time loyal customer, and they came back with a very fair offer.

    I'm still working on having them send me the wireless CCK, which they forgot, but otherwise everything went well with the upgrade and now both of my HD-DVRs are playing nice with each other.
     
  5. Mar 2, 2012 #5 of 14
    The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    MRV is not required/necessary with the HR34. The HR34 will guarantee you a SWM install though.

    - Merg
     
  6. Mar 3, 2012 #6 of 14
    samrs

    samrs MANC

    1,511
    26
    May 30, 2004
    Flat Branch, NC
    Anytime you add a DECA(HR34) to a SWM there are certain requirements to keep everything stable, the end result is MRV Ready.
     
  7. Mar 3, 2012 #7 of 14
    Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008
    Just to clarify what I think you meant is:

    HR34 doesn't require MRV/CCK, but you have to have a SWM installed. Without a SWM you would have to order WHDVR or a CCK in order to get the SWM installed with the HR34.


    You could use a BS filter to the HR34 (or 24 series) and not install the other equipment so MRV Ready is not always true either.
     
  8. Mar 3, 2012 #8 of 14
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    Since the 24 has an internal DECA, "and" is deactivated with ethernet, the BSF shouldn't be needed.
    As for the HR34, it might be a better option instead of a BSF, since the DECA is always active, to use a diplexer to split the DECA signal out and then terminated the port of the diplexer. This would send the signal into a load, which would be better than back to the internal DECA, without any attenuation. "IMO"
     
  9. Mar 3, 2012 #9 of 14
    samrs

    samrs MANC

    1,511
    26
    May 30, 2004
    Flat Branch, NC
    Anytime you want to ride along your welcome, you can operate my handheld.
    We will start by reviewing all the videos.
    MRV Ready is always true.
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    You mean to find the errors? :lol:
     
  11. samrs

    samrs MANC

    1,511
    26
    May 30, 2004
    Flat Branch, NC
    I sort of doubt you will find any errors cuz. You might see some things that you know are not entirely true. DirecTv does have some standards. ;)
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    So I gather you're suggesting:
    There is a right way of doing things.
    There is a wrong way of doing things,
    And then there is the DirecTV way of doing things. !rolling
     
  13. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    What I was saying is that just because you have the HR34 installed it does not mean that you need to have MRV turned on for your account.

    - Merg
     
  14. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    I was more referring to the fact that if you have a legacy setup and order a HR34, that will get you upgraded to a SWM install even if you don't want to have MRV enabled on your account.

    - Merg
     

Share This Page