I had UPS change my address once too. Again, I had moved to a new place... and ordered something to be shipped there. Somehow, in mid-transit, UPS decided that address was wrong and they changed it to where I used to live... and of course since I didn't live there anymore they couldn't deliver it. Oh, and they didn't bother to call the correct phone number they had for me on the delivery info... so if I hadn't been tracking it myself online I wouldn't have found out any of this until it was on its way back to the shipper! Bottom line... great to hear Dish is helping the thread starter out here... sad that we still have these kinds of situations in modern times.