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my first genie client install - rf remote not working 10 minutes later

600 views 1 reply 2 participants last post by  Jason Whiddon 
#1 ·
Installer comes hooks up client. Sets up RF remote for it. Picture works. He leaves. I pick up remote. Neither the guide button nor list button do anything now. Old IR remote works fine with it.

This was after he warned me the client RF remotes were really flaky. Offered to leave my IR remote instead.

Is this common?
 
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