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My HR34 install and questions

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by joshjr, Feb 16, 2012.

  1. joshjr

    joshjr Hall Of Fame

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    My HR34 was installed on Monday (2-13-12). The install went pretty well. I have 6 DVRs on my account so I knew it was going to be a little but of a hassle. I already had a SWM 16 switch but I wanted the HR34 and a HR24 both connected downstairs. That meant it would take 7 tuners so one splitter connecting to the SWM 16 needed only those two receivers plugged into it. I told them that up front. After they went under the house to address all that they installed the HR34 and I was unable to record a 5th program at the same time. It was original on tuner 5. After a reboot it was tuner 1 same issue.

    I had to tell them look it appears to me that there are 3 boxes connected to that splitter and its overloading it with 9 tuners when only 8 are available. They go back under the house and that is exactly the problem. Then once that was fixed I had to educate them on the functionality of the box and what to look for as they had no knowledge of what it really was or did.

    Tuesday (2-14-12) I came home late that night to find that I had no signal from the box. I was able to do alot of troubleshooting and determine that it was in fact an issue with the HDMI port going out. I called and was sent to Case Management where it took awhile and they wanted to send a tech. I had to laugh. I dont care if they do send one but I just felt I would have to educate them as well. Long story short after one day of having a HR34 the HDMI port is out and I am being drop shipped a replacement already. Anyone else having issues with the HDMI port? I can say that the RG6 plugging into the HR34 comes straight off the power inserter. I was not sure if that was a good idea or not. Thoughts?
     
  2. dpeters11

    dpeters11 Hall Of Fame

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    No HDMI issues, but my first one had an overheating issue, and the second one I believe has a bad ethernet jack.
     
  3. wahooq

    wahooq New Member

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    is it a samsung tv? if so try a different hdmi port....had that issue a few times on mine....
     
  4. joshjr

    joshjr Hall Of Fame

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    Its a LG TV and Surround Sound. I tried different cables and different ports. It all came down to working on everything except for the HR34. Does anyone think it could be from the RG6 coming directly from the PI? It only took one day for it to go out.
     
  5. jesmith23

    jesmith23 New Member

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    Feb 16, 2012
    It's not the cable coming in. Check to see what model 500 or 700. Problems with 700 hdmi port.
     
  6. wahooq

    wahooq New Member

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    yeah or try component cabling these HR34's havent been out long enough to know but some HDDVR's can have hdmi port issues....also try another hdmi cable they are pretty fragile
     
  7. jesmith23

    jesmith23 New Member

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    3d will not work on component cables. Is that correct?
     
  8. wahooq

    wahooq New Member

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    i think it will work but you will have more compression and loss of resolution...depends on the TV?
     
  9. Justin23

    Justin23 Hall Of Fame

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    No HDMI issues here either...but I did notice this receiver runs hotter than my HR22 or H25. Is that normal?
     
  10. joshjr

    joshjr Hall Of Fame

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    It is a 700. I hope the replacement is not. I will call Case Management now and ask about it.
     
  11. joshjr

    joshjr Hall Of Fame

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    I have the component cables hooked up now but I did not sign up for an additional 2 years for a expensive HD DVR to have the HDMI port go out on day 2. I tried other HDMI cables. All work with other receivers just not the HR34.
     
  12. Davenlr

    Davenlr Geek til I die

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    There is no HR34-500 yet. You sure you arent talking about something else?
     
  13. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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  14. jesmith23

    jesmith23 New Member

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    There is a 500 according to directv iss and no issues with that model
     
  15. jesmith23

    jesmith23 New Member

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    Not sure if that model is still in tests. But was told no issues with those models. But mutiple issues with 700
     
  16. Davenlr

    Davenlr Geek til I die

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    Well, I would hope they wouldnt have any issues, since no one has one.
     
  17. dpeters11

    dpeters11 Hall Of Fame

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    Iss? They are wrong, at least public models. There is only the 700.
     

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